Product Description
Cisco Unified Contact Center Express v.12.5 Enhanced - License - 1 Seat - CCX-125-A-E-LIC
Unified Contact Center Express v.12.5 Enhanced is a software application that provides a unified contact center platform that enables organizations to deliver superior customer service. The software includes a variety of features that help organizations to manage customer interactions, including call routing, reporting, and analytics.
The software is available in a variety of editions, each of which offers different features and functionality. The 1 Seat edition is designed for organizations with up to 100 agents. It includes all of the features of the Standard edition, plus additional features such as predictive dialing and call recording.
Benefits of using Unified Contact Center Express v.12.5 Enhanced include:
- Improved customer service
- Reduced costs
- Increased productivity
- Improved compliance
If you are looking for a unified contact center platform that can help you to deliver superior customer service, then Unified Contact Center Express v.12.5 Enhanced is a great option.
Features and Benefits
- Unified contact center platform
- Manage customer interactions
- Call routing
- Reporting
- Analytics
- Predictive dialing
- Call recording
Benefits of Using Unified Contact Center Express v.12.5 Enhanced
- Improved customer service
- Reduced costs
- Increased productivity
- Improved compliance
System Requirements
- Windows 7 or later
- Intel Core i3 or equivalent processor
- 4 GB of RAM
- 1 GB of available disk space