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Acer Predator Gaming Headset Galea 311, NP.HDS11.00B

SKU # HS-NP.HDS11.00B

Condition # New

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$51.76

UPC:: 193199246417
Availability:: Vendor Direct Ship | ETA - Request A Quote | Email: sales@hssl.us | Call Us: +1 888 988 5472 |
Minimum Purchase:: 2 units

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Overview
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FAQ's

Product Details

Acer Predator Gaming Headset Galea 311, NP.HDS11.00B

Technical Specs

Interfaces/Ports

Host Interface	Mini=hone (3.5mm)
USB

Microphone

Microphone Technology	Noise Cancelling
Microphone Design	Boom

General Information

Product Type	Gaming Headset
Manufacturer Part Number	NP.HDS11.00B
Manufacturer Website Address	http://us.acer.com
Manufacturer	Acer, Inc
Product Model	PHW920
Product Name	Galea 350 Gaming Headset
Package Type	Retail
Product Line	Galea 350
Brand Name	Predator

Physical Characteristics

Weight (Approximate)	12.42 oz
Form Factor	Circumaural

Earpiece

Earpiece Design	OveR-he-Ead
Earpiece Type	Binaural
Driver Size	1.97"

Technical Information

Cable Length	3.94 ft
Impedance	32 Ohm
Sound Mode	Stereo
Sound Pressure Level	116 dB
Connectivity Technology	Wired
Minimum Frequency Response	20 Hz
Maximum Frequency Response	20 kHz

Shipping & Return

Return Policy

You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.

For a hard copy of this form and a shipping label, please include your request in the form below.

You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.

Defective or DOA Products

DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.

Defective products must be in the original factory carton with all original packing materials.
The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
HSSL credits are based on the purchase price or current price, whichever is lower.

General Return Terms

You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).

You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:

5–10 business days for us to receive your return from the shipper
3–5 business days for us to process your return
5–10 business days for your bank to process the refund

If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.

Shipping Policy

We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.

Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Has my order shipped?

Click the "My Account" link at the top right hand side of our site to check your orders status.

How do I change quantities or cancel an item in my order?

Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

How do I track my order?

Click the "My Account" link at the top right hand side of our site to track your order.

My order never arrived.

Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

An item is missing from my shipment.

My product is missing parts.

When will my backorder arrive?

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

Warranty

(Manufacturer Standard Warranty) - Not Clear what product you need, or can't find your specific product/service part number? Call us +1 888 988 5472 | Fax: +1 888 920 3445. You can also use the quote request page

Why Choose HSSL?

We connect businesses with the right technology solutions to power growth, security, and efficiency.

Expertise

Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.

Partnerships

We collaborate with top-tier technology providers to bring you innovative & high-performance products.

End-to-End Support

Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.

Scalable Solutions

Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.

Expert in IT & Security Solutions

At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:

Digital Transformation Strategy

Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
Advanced Cybersecurity

Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
Cloud & Infrastructure Management

Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
Data Backup & Recovery

Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
Network & Endpoint Solutions

Delivering secure, high-performance networking systems that keep your business connected and efficient.
Technology Consulting

Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.

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