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Product Details
Industry-Leading KVM
Emerald® PE PoE provides users with a seamless desktop experience anywhere on a TCP/IP network while allowing the actual hardware to be stored in a corporate data center or in the cloud. This robust solution is easy to deploy on standard corporate networks and even across WANs. PE enables the same experience of a desktop PC even For media-rich applications, like video and photo editing.
Emerald PE supports multiple setups: It allows you to link transmitters and receivers in a point-to-point KVM extension over CATx up to 100 meters or even farther using an IP or WAN connection. Or connect multiple transmitters and receivers to an Emerald or IP switch to create a matrix switching setup.
Your Emerald KVM network may start small with a point-to-point extension, but it's infinitely scalable to meet your future needs just by adding endpoints, with no extra chassis or cards required. PE supports up to 32 endpoints with no additional KVM management appliance. For larger deployments, use Boxilla® to manage your enterprise KVM network centrally.
Headache-Free Migration and Scaling
Emerald makes your migration painless, enabling you to scale access infinitely and gradually across buildings, campuses, and more using your existing network infrastructure.
Outstanding Video Quality
Emerald PE supports pixel-perfect HD DVI video with resolutions up to 1920 x 1080. This makes it an ideal solution For applications that require the highest video quality, like medical imaging and control rooms.
Virtualization Support
Emerald PE simplifies access to both physical and virtual servers with high-performance connectivity to virtual machines, supporting VMware® and Microsoft® HyperV®, using RDP 8.1 and RemoteFX.
Simple System Management
Manage bandwidth and user access, deploy new endpoints, update firmware, and more. Emerald PE can be managed via the receiver's OSD or the central KVM management platform Boxilla. Boxilla is a hardware-based management appliance that features a user-friendly, browser-based GUI.
Fail-Safe Operation
Your 24/7 operation requires network resilience. Use the redundant network ports on the Emerald PE units to provide continuous, uninterrupted operation in the event one network experiences loss of service. Connect the endpoints through either two alternative direct links, a direct link, and a network connection or two independent networks.
Multiple Power Options with PoE
Emerald PE supports powering receiver units via Power over Ethernet (PoE) from the transmitter unit or via an external PSU. Use both PoE and an external PSU For redundant power supply.
Works Perfectly with Other KVM Systems
Emerald works seamlessly with the rest of the Emerald product family and these popular Blackbox KVM product families:
- DKM proprietary, direct-connect KVM system
- Freedom II Multi-Monitor Switch with Glide and Switch technology
- ControlBridge, our system For one-touch, multisystem control
- Boxilla KVM Manager
- Next-generation KVM extension and matrix switching simplifies access to both physical and virtual servers
- Pixel-perfect HD DVI video up to 1920 x 1080
- Supports PoE (requires PoE capable switch)
- Supports USB HID, transparent USB 2.0, and audio
- Manage bandwidth and user access, deploy new endpoints, update firmware, and more from the receiver's OSD or Boxilla
- Compatible with existing KVM systems like DKM and Boxilla
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.
Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.
Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.
End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.
Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
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