Product Description
Cisco Collaboration Flex Plan Hosted Contact Center Express - License - 1 Standard Concurrent Agent - A-FLEX-HJXSC
Overview
Cisco Collaboration Flex Plan Hosted Contact Center Express is a software licensing product.
Cisco Collaboration Flex Plan Hosted Contact Center Express is a cloud-based, software-as-a-service (SaaS) solution that delivers a complete contact center experience. It provides a unified view of customer interactions across multiple channels, including voice, email, chat, and social media. Cisco Collaboration Flex Plan Hosted Contact Center Express also includes a suite of features that help agents improve customer service, such as call recording, speech analytics, and workforce management.
Cisco Collaboration Flex Plan Hosted Contact Center Express is a great option for businesses of all sizes that want to improve their customer service and provide a seamless experience for their customers.
Features
- Unified view of customer interactions across multiple channels
- Suite of features to help agents improve customer service
- Cloud-based, software-as-a-service (SaaS) solution
- Scalable to meet the needs of businesses of all sizes
Benefits
- Improved customer service
- Seamless customer experience
- Reduced costs
- Increased productivity
Specifications
Specification | Value |
---|---|
Product Type | Software Licensing |
License Type | License |
Manufacturer Part Number | A-FLEX-HJXSC |
License Quantity | 1 Standard Concurrent Agent |
Manufacturer | Cisco Systems, Inc. |
Product Name | Collaboration Flex Plan Hosted Contact Center Express |
Software Name | Collaboration Flex Plan Hosted Contact Center Express |
Brand Name | Cisco |