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Product Details
The Cisco IE3500 Heavy Duty Series (IE3500H) switches deliver high bandwidth, high power and better switching performance in a dustproof and waterproof form factor. The Cisco IE3500 Heavy Duty Series is designed to support features that enable the industrial network infrastructure to seamlessly accommodate machine vision use cases, AI-driven analysis, virtualization, and robust security for Operational Technology (OT) networks.
Advanced Features for Operational Technology (OT) Networks
● TSN Frame-Preemption: With IEEE802.1Qbu and IEEE802.3br based frame-preemption technology, the IE3500H significantly reduces jitter and delay in transmission of time-sensitive control traffic in OT networks.
● Enhanced Resiliency: The IE3500H supports protocols such as Media Redundancy Protocol (MRP), Resilient Ethernet Protocol (REP), and Device Level Ring (DLR), providing redundancy and fast failover times.
● Lossless Redundancy: For deployments requiring uninterrupted connectivity, the IE3505H includes High-Availability Seamless Redundancy (HSR) and Parallel Redundancy Protocol (PRP), ensuring seamless failover and network continuity.
Network Security and Observability
● Secure Boot: The IE3500H features Secure Boot designed to ensure that only trusted and authenticated software is executed during the boot process, with its hardware-anchored root of trust in Cisco Trust Anchor Module.
● Cyber visibility: Cisco Cyber Vision built-into the IE3500H identifies connected assets, their profiles, vulnerabilities, and communication patterns to assess your OT security posture and help drive cybersecurity best practices.
● Secure remote access: Cisco Secure Equipment Access built-into the IE3500H enables zero-trust remote access to connected assets.
● Segmentation: Cisco TrustSec technology enables policy-based segmentation that helps reduce attack surfaces and contains threats by automatically adapting access based on user and device identity.
● Network Assurance: IE3500 can host ThousandEyes Enterprise Agent1 that gains visibility into owned and third-party network to avoid network outages.
Flexible Management Options
The IE3500H offers multiple management choices to suit various deployment needs:
1. On-Device Management: Use the WebUI or command line tool for standalone devices, providing an intuitive on-device GUI.
2. On-Premises Management: Manage the IE3500H via Catalyst Center for on-premise deployments.
Fabric Capabilities
The IE3500H supports Layer 3 functionality and can extend the IT fabric into the OT network. With support for Cisco Software Defined Access Fabric Edge and BGP-EVPN, large networks are easy to scale and manage
Future-Ready Network Capabilities
The IE3500H is designed to meet the demands of expanding networks, offering:
● Two 10G (SFP+) uplink ports for high-speed connectivity.
● Up to 60W of PoE power per port, ensuring support for power-intensive devices.
The Cisco IE3500 Heavy Duty Series is a secure, scalable, and reliable solution, ideal for industrial environments requiring high performance, advanced security, and seamless connectivity.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.
Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.
Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.
End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.
Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
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