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Product Details
Cisco VG400-2FXS/2FXO VoIP Gateway - 2 x RJ-45 - 2 x FXS - 2 x FXO - USB - Gigabit Ethernet - 1 x Expansion Slots - Rack-mountable
The Cisco® VG400 Analog Voice Gateway enables an IP telephony solution to continue using traditional analog devices while taking advantage of the productivity afforded by IP infrastructure.
The Cisco Unified Communications portfolio of voice and IP communications products and applications enables organizations to communicate more effectively, helping them to streamline business processes, reach the right resource the first time, and improve revenue sales and profitability.
This portfolio is a critical part of the Cisco Business Communications Solution, an integrated solution for organizations of all sizes that also includes network infrastructure, security and network management products, wireless connectivity, and a lifecycle services approach, along with flexible deployment and outsourced management options, end-user and partner financing packages, and third-party communications applications.
Cisco VG400 Analog Voice Gateway
The Cisco VG400 is a Cisco IOS® XE Software-based analog phone voice gateway. It connects analog phones, fax machines, modems, and speakerphones to an enterprise voice system based on Cisco Unified Communications Manager. The tight integration with the IP-based phone system is advantageous for increased manageability, scalability, and cost-effectiveness. Businesses can also use the VG400 with Cisco Unified Communications Manager Express to effectively augment an Integrated Services Router (ISR) environment. Either topology environment will support business needs for a high concentration of analog voice ports for modem calls, fax calls, and analog supplementary services.
The Cisco VG400 offers Cisco IOS XE Software manageability on analog phone lines to enable them to be used as extensions of the Cisco Unified Communications Manager or Cisco Unified Communications Manager Express system.
Features and Benefits
- Cisco IOS XE Software-based hardware: The hardware supports a uniform Cisco Command-Line Interface (CLI) and Simple Network Management Protocol Version 3 (SNMPv3) for ease of gateway configuration and operation.
- Robust voice quality: Cisco experience in providing toll-quality packet-voice service helps ensure that the VG400 provides the clear, robust voice quality end users have come to expect from telephony services.
- Investment protection: Customers can continue to use existing analog phones, fax machines, and modems while taking advantage of IP telephony. Basic analog phone connectivity is needed when the infrastructure (wiring) or application does not support or require IP phones. The Cisco VG400 is the ideal platform to support distributed and low- to medium-density analog phone line deployments, allowing organizations to deploy IP telephony without having to purchase IP phones for all users and to continue using existing devices. The VG400 can also be used in a Cisco Unified Communications Manager Express environment and migrated to a Cisco Unified Communications Manager deployment with 100 percent investment protection.
- Reduced barrier to entry: The Cisco VG400 provides a low-cost alternative for low-end analog phones and allows organizations to take advantage of IP telephony with a lower overall IP telephony investment.
- Efficiently converts the voice signal into the suitable form for receipt by the destination network
- 2 Network (RJ-45) Ports conveniently allows Ethernet cables to transmit data and power instantaneously using a single network cable
- 2 FXS (RJ-11) Ports provide exceptional voice quality, rich telephony functionalities, easy provisioning, and overall productive communication efficiency
- 2 FXO (RJ-11) Ports effectively connect an FXO device to an outside telephone line for maximum communication productivity
- 1 expansion slots for maximum user convenience and optimal connectivity
- Gigabit Ethernet can be useful in circumstances when a large number of file transfers are needed, such as when you perform backups over the network to a server
- Rack-mountable form factor allows hassle-free and easy usage with increased efficiency
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
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