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Product Details
DM NVX technology transports ultra high-definition 4K60 4:4:4 video over standard Gigabit Ethernet with no perceptible latency or loss of quality. Using standard network switches and CAT5e UTP wiring, a DM NVX system delivers a high-performance virtual matrix routing solution that is economically advantageous and infinitely scalable for any enterprise or campus-wide 4K content distribution application. Professional onboard scaling, HDR (High Dynamic Range) support, and HDCP 2.3 compliance ensure the ultimate in picture quality and compatibility for all of today’s varied media sources.
The DM-NVX-363 is a compact AV-over-IP encoder/decoder designed to function as either a transmitter or receiver. Capable of handling a network AV installation of any size, the DM‑NVX‑363 includes features such as secure web-based control and management, a scaling HDMI® output, video wall processing, an analog audio input or output, surround sound audio with downmixing, native Dante® and AES67 transmit and receive capability, USB 2.0 and KVM integration, and support for copper and fiber Ethernet connectivity.
Real-Time 4K60 Video Distribution
Engineered for demanding conference room and classroom applications, DM NVX technology ensures real-time, full-motion 4K60 video performance for the presentation of multimedia, videoconferencing, and live camera images. Interactive functions such as gameplay and using a mouse are fluid and natural.
A DM NVX system also provides stability and reliability. Line‑synchronized outputs ensure perfect synchronization of content across multiple displays for applications such as digital signage and video walls. Variable Multicast TTL (Time To Live) enables traversing multiple network routers for optimal flexibility.
Pixel Perfect Processing Technology
A DM NVX system incorporates Pixel Perfect Processing technology, which provides flawless video transport in all applications. Depending on the operating mode, the DM‑NVX‑363 can encode or decode a video signal to achieve imperceptible end-to-end latency of less than 1 frame. The image quality of the source is maintained across a 1-Gigabit network at any resolution up to 4K60 4:4:4.
Enterprise-Grade Security
Using advanced security features and protocols such as 802.1X authentication, Active Directory® credential management, AES-128 content encryption, PKI authentication, TLS, SSH, and HTTPS, a DM NVX system delivers a true enterprise-grade network AV solution engineered to fulfill demanding IT policies.
Encoder or Decoder Functionality
The DM‑NVX‑363 is configurable to operate as either a network AV encoder or decoder:
- As an encoder, the DM‑NVX‑363 allows the HDMI signal of a laptop computer, camera, or other media source to be transmitted over the network to one or many decoders.1
- As a decoder, the DM‑NVX‑363 receives the signal from a DM NVX encoder and feeds it to a display device via the HDMI output. The decoder can quickly and easily switch between multiple encoders on the network alongside a locally connected HDMI source.1
The DM‑NVX‑363 provides a versatile and cost-effective solution for applications that require encoder and decoder operating modes in a single device. The operating mode can be reconfigured dynamically in less than 1 minute via a control system or web browser or can be changed by using the onboard Setup button.
HDMI® Input
The DM‑NVX‑363 includes one HDMI input. When the DM‑NVX-363 is used as a decoder mounted behind a typical conference room display device, the HDMI input provides a convenient way to connect to a Crestron AirMedia® presentation gateway, videoconferencing codec, or small form factor computer.1
HDMI Output with 4K60 4:4:4 Scaler
When the DM‑NVX‑363 is configured as a decoder, the HDMI output feeds the decoded signal to the HDMI input of a local display device or other equipment. The built-in scaler ensures an optimal image, scaling the encoded source resolution up or down to match the native resolution of the display device. When the DM‑NVX‑363 is configured as an encoder, the HDMI output can be used to feed a local display, confidence monitor, or audio system.1, 4
Video Wall Processing
A video wall composed of up to 64 individual displays can be configured using multiple DM NVX endpoints. Each endpoint provides fully adjustable zoom capability and bezel compensation to accommodate a range of video wall configurations and display types. One DM NVX endpoint is required per display, supporting configurations of up to eight wide by eight high.
Dynamic Text Overlay
The DM-NVX-363 enables the display of dynamic text, providing a means to label the video source or to display special instructions, schedules, announcements, alerts, and other messaging.
Image Preview
Image preview provides still images (thumbnails) that show the current video being received by an input of a DM NVX encoder or displayed by an output of a DM NVX decoder. Still images are shown at one frame per second. Image preview supports the maximum resolution of the source and scales the image while maintaining the aspect ratio. Images can be previewed in the DM NVX web interface and accessed remotely using a web browser. The images can also be previewed on a Crestron touch screen or third-party interface.
Background Image for On-Screen Display
When the DM-NVX-363 is configured as a decoder, an image can be uploaded to the device for use as a background image on a display whenever active video content is not being displayed. Supported image file types are .jpeg, .jpg, and .png. The supported maximum resolution of an image is 3840x2160 pixels. Up to 20 image files can be uploaded for a total storage capacity of up to 100 MB.
Test Pattern Generator
When the DM-NVX-363 is configured as an encoder, the built-in test pattern generator can be used during setup to ensure that video streaming is functional and can also be used as a tool for the adjustment, calibration, and alignment of displays, projectors, and video walls. The DM NVX encoder can send the test pattern to any routed DM NVX decoder.
Fixed, Adaptive, or Variable Bit Rate
In DM NVX encoder mode, the bit rate of a stream can be set to fixed, adaptive, or variable:
- A fixed bit rate, also referred to as Constant Bit Rate (CBR), is user specified and can be set to a value ranging from 200 Mbps to 950 Mbps.5
- Adaptive bit rate (ABR) enables the encoder to automatically set a fixed bit rate based on the input resolution of the stream. For example, the adaptive bit rate for a common resolution such as 1920x1080p@60Hz (1080p60) would automatically be set to 400 Mbps. Adaptive bit rate makes better use of the available bandwidth than a user-specified fixed bit rate.
- Variable bit rate (VBR) enables the encoder to automatically vary the bit rate based on the content and input resolution of the stream. The bit rate can vary from less than 150 Mbps to a maximum of 750 Mbps. A variable bit rate results in the use of less bandwidth to produce the same image quality as a user-specified fixed bit rate or an adaptive bit rate.
The web interface or a control system can be used to set a fixed bit rate or to enable adaptive or variable bit rate functionality.
Analog Audio Embedding or De-embedding
A balanced stereo analog audio port is included, which can be configured as either an input or output. As an input, the port allows a stereo audio source to be connected and combined with the video signal from the HDMI input or the incoming network video stream. As an output, the port can provide a stereo line-level signal to feed a local sound system or soundbar. The output volume is adjustable via a control system or web browser.
7.1 Surround Sound Audio with Downmixing
DM NVX technology supports the lossless transport of 7.1 surround sound audio signals, including Dolby® TrueHD, Dolby Atmos®, DTS HD®, DTS:X®, and uncompressed linear PCM6. The DM-NVX-363 can decode the incoming multichannel surround sound signal from the network or an HDMI input and then downmix that signal to stereo. The stereo downmix signal is automatically routed to the onboard analog output7, while the HDMI output can be configured to output either stereo or multichannel signals. As an encoder, the DM-NVX-363 distributes both stereo and multichannel signals simultaneously over the network, allowing either signal to be selected at any decoder on the network.
NOTE: The DSP of the DM-NVX-363 is compatible with Dolby Atmos audio using True HD or Dolby Digital Plus audio formats.
Dante® or AES67 Audio Embedding and De-embedding
Dante and AES67 support allows the selected audio source to be transmitted as a 2-channel Dante or AES67 audio stream while another 2-channel Dante or AES67 audio stream is received from a Crestron DSP or other third-party device and combined with the video signal.
In DM NVX encoder mode, the received Dante or AES67 audio stream can be output via the local HDMI output, primary AV stream, and analog audio output. In DM NVX decoder mode, the received Dante or AES67 audio stream can be combined with the video and then output via the HDMI output and analog audio output.
NOTE: A Dante or AES67 audio stream that is received by a DM NVX endpoint cannot be transmitted from that endpoint.
Breakaway Audio
A DM NVX decoder can select and combine separate video and audio signals from two different inputs—even two different encoders. Combining signals from two separate encoders is limited to 2-channel stereo audio.8
Copper and Fiber Ethernet Connectivity
The DM‑NVX‑363 includes two RJ-45 1000BASE-T ports (Ethernet ports 1 and 2), one RJ-45 100BASE-TX port (Ethernet port 3), and one SFP port (Ethernet port 4). The SFP port enables connection to a fiber-optic network with the use of the appropriate Crestron SFP-1G Series transceiver module (sold separately). A selection of modules is offered to accommodate various multimode and single-mode fiber types.3
Ethernet port 1, 2, or 4 can be used to transport video over a Gigabit Ethernet network. Ports 1 and 2 can also be used to provide network connections for an AirMedia gateway, display device, or other local device. In addition, the ports can be used to daisy-chain multiple endpoints feeding a single-source video wall or individual displays that show the same video image. Port 1 is also capable of receiving power from a Crestron power injector (DM-PSU-ULTRA-MIDSPAN), POE+ compliant Ethernet switch, or third-party IEEE 802.3at compliant PSE (power sourcing equipment).2, 9
An RJ-45 100BASE-TX port is included for connection to a dedicated audio network or for use as a convenience port.
A DM NVX system can be deployed on an existing corporate or campus network or on a dedicated network. For information about network requirements and guidelines, refer to the DM NVX AV-over-IP System Design Guide, Doc. 7977, at https://www.crestron.com/nvx.
Network Port Selection
Network port selection enables network traffic to be managed and segregated based on traffic type. Internal VLANs are used to route different traffic types to specific external Ethernet ports, which can be assigned to the various traffic types. AES67 or Dante audio can be separated from the primary video and control network resulting in a dedicated audio network.
Automatic Point-to-Point Connectivity
Point-to-point connectivity enables a DM NVX 4K60 4:4:4 encoder to be connected directly to a DM NVX 4K60 4:4:4 decoder to stream video, audio, and USB signals. Rather than being connected to a Gigabit Ethernet network, a 1000BASE-T Ethernet port of an encoder is connected directly to a 1000BASE-T port of a decoder. By default, point-to-point mode is enabled and can be disabled if desired.
When point-to-point mode is enabled and a direct connection between an encoder and decoder is automatically detected, no additional configuration is required for the encoder or decoder to operate in point-to-point mode; however, the operating mode of a DM-NVX-363 device must be configured correctly. If the device is to function as an encoder, the operating mode of the device must be configured as an encoder. If the device is to function as a decoder, the operating mode must be configured as a decoder. In addition, a control system is required for CEC (Consumer Electronics Control), IR, and RS-232 control.
USB 2.0 and KVM Integration
DM NVX technology supports the extension of USB signals, which can be switched and routed alongside the AV signal or separately via a control system. USB 2.0 HOST and DEVICE ports are provided on the DM‑NVX‑363, allowing a USB mouse, keyboard, or other peripheral device to be connected to a remote endpoint and routed to a computer or other host at the local endpoint. In addition to KVM switch functionality, various types of USB peripherals are supported, including whiteboards, touch screens, game controllers, cameras, mobile devices, headsets, and flash drives.10
USB 2.0 data transport can be configured for Layer 2 or Layer 3. Layer 2 supports USB signal extension in point-to-point and multipoint applications. USB signals can be routed from the HOST port of up to seven remote DM NVX endpoints to the DEVICE port of a single local DM NVX endpoint. Layer 2 also supports Crestron USB over Ethernet Network extenders, which consist of the DM-NUX-L2, DM-NUX-R2, DM-NUX-L2-1G, DM-NUX-R2-1G, and legacy models (USB‑NX2‑LOCAL-1G, USB‑NX2‑REMOTE-1G, USB‑EXT‑DM‑LOCAL, and USB‑EXT‑DM‑REMOTE). The USB extenders can be used in locations that do not include DM NVX endpoints. USB signals can be routed between DM NVX endpoints and USB extenders under the management of a control system11.
USB 2.0 Layer 3 data transport supports USB signal extension in DM NVX point-to-point applications across VLANs. DM NUX, USB NX2, and USB EXT DM devices do not support Layer 3.
In addition to USB 2.0 HOST and DEVICE ports, the DM-NVX-363 includes a USB 2.0 HID port that can provide hot key functionality when enabled via the web interface or a control system. When the DM NVX device is operating as a receiver, the HID port can detect a series of hot key sequences on a keyboard and route USB traffic to the control system and then to selected source devices (for example, PCs).
Device Control
The DM-NVX-363 includes built-in COM (RS-232) and IR ports for control of the connected display, camera, or other devices under the management of a control system. Additional control capability is provided by CEC over the HDMI connections. Under the management of a control system, the DM‑NVX‑363 can control the display and source devices, potentially eliminating the need for dedicated serial cables or IR emitters.
The COM port, IR port, and CEC over the HDMI output can also enable the display device to be turned on or off automatically without the use of a control system.
Web-Based Setup
Setup of the DM‑NVX‑363 is accomplished by using a web browser. Full control and monitoring of the device is enabled through integration with a control system or with a DM NVX Director® virtual switching appliance.
Streamlined Management Using DM NVX Director Virtual Switching Appliances
Use of a DM NVX Director virtual switching appliance (DM‑NVX-DIR-80, DM-NVX-DIR-160, or DM-NVX‑DIR‑ENT) streamlines the entire configuration and control process. A DM NVX Director appliance provides a central point of management and enables the creation of multiple virtual matrix switchers through one easy-to-use web-based portal.
Low-Profile Installation
The DM‑NVX‑363 mounts conveniently onto a flat surface or rack rail, and fits easily behind a flat panel display, above a ceiling-mounted projector, beneath a tabletop, or inside a lectern, AV cart, or equipment cabinet. All connectors and LED indicators are positioned on the front and rear of the device, offering optimal access and visibility for a clean, serviceable installation. Power is provided using POE+ or the optional Crestron PW-2412WU power pack (sold separately).
Key Features
- 4K60 4:4:4 video over standard Gigabit Ethernet
- HDR10, HDR10+, and Dolby Vision® video support
- Real-time video performance over the network
- Pixel Perfect Processing technology
- Enterprise-grade security including 802.1X, Active Directory® credential management, TLS, and AES-128
- HDCP 2.3 compliant
- Configurable as an encoder or decoder
- One HDMI® input
- One HDMI output with 4K60 4:4:4 scaler
- Video wall processing
- Dynamic text overlay
- Image preview
- Background image for on-screen display
- Test pattern generator
- Fixed, adaptive, or variable bit rate
- Analog audio embedding or de-embedding
- 7.1 surround sound audio with downmixing
- Dante® or AES67 audio embedding and de-embedding
- Breakaway audio
- USB 2.0 and KVM signal extension and routing
- Copper and fiber Ethernet connectivity
- Network port selection
- Automatic point-to-point connectivity
- Device control via RS-232, IR, and CEC
- Easy setup via built-in web pages
- Interoperable with a Crestron 3-Series® or later control system
- Streamlined management using DM NVX Director® virtual switching appliances
- .AV Framework™ technology support
- XiO Cloud® service support
- Crestron Home® OS support
- API for ful control of the DM-NVX-363
- Compact, surface-mountable design
- Powered via POE+ or optional power pack (sold separately)
- 4K60 4:4:4 performance and HDR support require the use of HDMI cables and couplers with a minimum TMDS bandwidth of 18 Gbps. If 4K60 4:2:0 or 4K30 4:4:4 performance is acceptable, cables and couplers with a minimum bandwidth of 10.2 Gbps may be used. Bandwidth loss is cumulative; therefore, performance may be reduced when inserting multiple cables and couplers inline.
- The minimum cable required for DM NVX over 1000BASE-T Ethernet (copper) is unshielded CAT5e. All Ethernet ports on the DM‑NVX‑363 are for connection to an Ethernet network or device. The Ethernet ports cannot be connected to the DM® ports of other Crestron devices.
A nonblocking network is required for DM NVX devices. - Use of the SFP port requires the purchase of a Crestron SFP-1G Series transceiver module (sold separately). All Ethernet ports on the DM‑NVX‑363 are for connection to an Ethernet network or device. The Ethernet ports cannot be connected to the DM ports of other Crestron devices.
- When the DM‑NVX‑363 is in encoder mode, the HDMI output resolution is matched to the resolution of the encoded source.
- The minimum bit rate for 4K60 video is 350 Mbps. A bit rate below 350 Mbps may display a black screen.
- The DM-NVX-363 does not down-mix Dolby Atmos MAT 2.0 audio.
- The analog audio port can function as an input or output—not both.
- Combining audio from one encoder with video from another encoder is possible using the 2-channel AES67 or Dante audio stream only. Multichannel audio from one encoder cannot be combined with video from another encoder.
- Refer to the "Power" specifications section for powering options.
- The DM‑NVX‑363 can be configured to accept the connection of a USB device or a USB host—not both. Crestron DM NVX products are engineered to deliver maximum compatibility with the widest possible range of USB products. Crestron does not guarantee that all USB products are compatible with DM NVX products. Consult the
DM NVX AV-over-IP System Design Guide, Doc. 7977, for USB bandwidth considerations. - USB 2.0 extension and switching over LAN may not work when directly connecting a host PC's USB-C port to a DM-NVX-36X series endpoint’s USB-C port. This is a known hardware limitation. Connect the host PC's USB-A port (if available) to the DM NVX endpoint using a USB-A to USB-C cable. A USB OTG USB-C to USB-A adapter may also be used at the host PC's USB-C port, which would be connected to the DM NVX endpoint using a USB-A to USB-C cable.
- In encoder mode, the stream type of the DM-NVX-363 must be set by using the web interface or a control system. The default setting is Pixel Perfect Processing for interoperability with DM NVX 4K60 4:4:4 decoders. For interoperability with a DM-NVX-D10, DM-NVX-D20, or DM-NVX-D200 decoder, the stream type of the DM-NVX-363 encoder must be set to DM-NVX-D10/D20/D200 Series. In addition, the resolution of the encoder must be set so that it does not exceed the maximum resolution of the DM-NVX-D10, DM-NVX-D20, or DM-NVX-D200 decoder..
In decoder mode, the proper stream type of the DM-NVX-363 is automatically used. For interoperability with DM NVX 4K60 4:4:4 encoders, Pixel Perfect Processing is automatically used as the stream type of the DM-NVX-363 decoder. For interoperability with DM-NVX-E10/E20 Series encoders, DM-NVX-E10/E20 Series is automatically used as the stream type of the DM-NVX-363 decoder. - As an encoder, the DM‑NVX‑363 transmits audio via the 2‑channel AES67 or Dante stream when it receives a 2-channel stereo input signal via the HDMI or analog input.
- 3D formats are not supported.
- HDMI connections require an appropriate adapter or interface cable to accommodate a DVI or Dual-Mode DisplayPort signal. CBL-HD-DVI interface cables are available separately.
- When PoE+ is used to power the DM‑NVX‑363, a maximum of 500mA is available to power both the USB HOST and USB HID ports. To prevent possible instability issues, it is recommended that the PW-2412WU power pack (sold separately) be used.
- In order for Ethernet port 1 to receive PoE+, the port requires connection to a PoE+ compliant Ethernet switch or other equipment that has a PoE+ PSE port. Cabling that connects to a PoE+ PSE port is designed for intrabuilding use only.
Spec SheetShipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
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An item is missing from my shipment.
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My product is missing parts.
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When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
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