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Product Details
The new 2D Imager that brilliantly tackles traceability applications in Distribution, 3PL, Retail Logistics, and Shop Floors
The new Matrix™ 320 5MP extends the Matrix 320 series leadership. Built on a multicore platform with hardware acceleration and HDR capability, the Matrix 320 5MP has the ideal technology for top performance in challenging applications: high performing C-Mount lenses, smart illuminators, and a 5MP sensor. Together they provide the highest reading performance for a stationary barcode scanner over a wider application area with impressive Field of View (FoV) to read multiple labels or codes with a single reader. The Matrix 320 5MP has all of these features and a high intrinsic Depth of Field (DoF), independent from focus selection. In addition to the Very High Power illuminator (VHP) with 36 LEDs, the Matrix 320 5MP offers a new Ultra High Power illuminator (UHP) with 72 LEDs for applications with high demanding speed, distance and DOF. Users will get higher productivity and an amazingly fast Return on Investment.
A 2MP sensor (1920 × 1080 pixels) in a 16:9 form factor delivers the horizontal Field of View (FOV) and performance of a 3MP sensor. Built on a Multicore platform, the sensor delivers an unrivalled reading speed for the most challenging applications in the packaging industry. Reading damaged labels or codes, and strong DPM reading performance makes this fixed mount barcode scanner the perfect solution for a multitude of applications. Its compact form factor allows for mounting almost anywhere, including many operations where handheld scanners are traditionally used.
All the Matrix 320 series models have the new built-in Time of Flight and orientation sensors, offering the best user experience to maximize production throughput
An embedded distance sensor with Time of Flight (ToF) technology automatically detects reading distance to dynamically optimize the photometric settings, ensuring ideal scanning performance. The orientation sensor allows easy positioning of the fixed industrial scanner at installation and saves its position in permanent memory. Automatic detection of unwanted product orientation change immediately warns the operator, minimizing production stops. In case of replacement, saved position data can be easily restored on the new device for quick and safe maintenance.
Empower Your Traceability Applications: The Matrix 320 series confirms its industry leadership with both Liquid Lens and C-Mount solutions
Matrix 320 2MP offer the Liquid Lens (LQL) models with three optical options: 6mm, 9mm and 16mm for wide, medium and narrow viewing angles. The LQL models have the electronic focus adjustment for extreme reading flexibility. It is simple to remotely change focus in changing the production batch without the need to open or touch the stationary industrial scanner. Remote focus on LQL lends itself well when multiple images of the same object are required at different focal distances.
The Matrix 320 2MP and 5MP models offer the ability to use the high-quality C-Mount lenses from Datalogic and any C-Mount compatible lenses or third-party vendors. With these additions, users get the highest flexibility for solving the toughest application challenges in the barcode scanner configuration.
Empower Your Applications: Fulfill all your needs with unlimited configurations
Customize the Matrix 320 Series to your exact needs, with an extended portfolio of lenses, lighting, filters, and accessories for the barcode scanner configuration. Being modular, you can easily set the reader to solve the vast majority of vertical applications. Lighting color and intensity are easily selectable based on the code type, material that the code is on, and the color of the material. However, if you prefer a simple plug and play solution, you can purchase a ready-assembled, fully functional stationary barcode scanner solution for use straight out of the box. The combination of these attributes gives rise to easy stock management and overall reduced total cost of ownership for end users, partners, and machine builders alike.
Empower Your Installation: Everyone can install, configure, and operate ease of installation, configuration, and maintenance shrink reducing the Total Cost of Ownership
The Matrix 320 Series, like the other Matrix readers, comes with a wide range of mounting brackets, rotating connectors and wiring options to cater to all types of installation.With Plug and Play setup that reduces installation time, the Matrix 320 Series uses the liquid lenses (LQD) technology that has electronic focus adjustment for extreme reading flexibility in stationary barcode scanners. The Matrix 320 Series also provides a 360º multi-color simple and easy visual status feedback, whether the camera is in configuration mode (blue), or whether or not a read has been successful (green) or not (red).
Empower Your Safety: Meet the demands for challenging times
The Matrix 320 Series has the unique benefit that it can be used by operators as a fixed mount barcode scanner in place of traditional handheld scanners in eCommerce and intralogistics applications. Growing demands for hygiene and safety in the workplace can be met as operators do not need to maintain scanner cleanliness and concentrate instead on other activities while utilizing a fixed industrial scanner with the Matrix 320 to read fast moving barcodes at high speeds. Simple aiming systems, with cross projection and new grid pattern aiming, project read feedback on the reading area that is easy to see, improving manual snappiness. The new embedded Time of Flight provides a simple way to set distance limits to eliminate unintended scans in hands-free applications. When using illuminator continuous high-power mode, flicker free illumination is safe for the workers' eyes. The increased hygiene and contamination control and the hands-free operation of the Matrix 320 Series leads to greater line efficiencies and higher throughput across a variety of industries and applications.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.
Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.
Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.
End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.
Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
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