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Product Details
Drobo 5N2 Gold Edition NAS Storage System - 5 x HDD Supported - 10 TB Installed HDD Capacity - 5 x SSD Supported - Serial ATA/600 Controller - RAID Supported - 5 x Total Bays - 5 x 3.5" Bay - Gigabit Ethernet - Network (RJ-45) - AFP, CIFS, SMB - Desktop - DRDS5A21-G10TB
The 5N2 10TB 5-Bay NAS Enclosure (Gold Edition) from Drobo improves upon the original 5N2 by pairing it with 5 x 2TB hard drives for a total capacity of 10TB, a 128GB mSATA SSD, and five years of DroboCare warranty services. The 128GB mSATA SSD is installed into the unit's Accelerator Bay and boosts system performance by placing data that is read or written into SSD storage. When the data is active, it is stored in the SSD and will be moved back to the hard drive tier as its use decreases. Upon product registration, the extended five-year DroboCare warranty provides hardware replacement, technical support, and migration assistance. Drobo's 5N2 has been designed for data sharing, secure backups, remote access, and disaster recovery solutions. It is equipped with five 3.5/2.5" SATA drive bays that support SATA III (6 Gb/s) and SATA II (3 Gb/s) drives hard drives and SSDs. It distinguishes itself from the original Drobo 5N through the inclusion of an additional Gigabit Ethernet port, for a total of two. These two ports provide bonding support, also known as Adaptive Link Bonding, for link failover and aggregation without Ethernet switch support. The 5N2 also features an upgraded processor, Drobo Disaster Recovery, and an improved battery to help protect data in the memory or cache in the event of a power loss. To facilitate data protection, Drobo's Disaster Recovery allows you to set up a pair of 5N2 units to automatically make an offsite copy of your data, including user account information, helping to ensure data availability in the case of unforeseen circumstances. Additional protection is accomplished using Drobo's BeyondRAID technology, which enables single- or dual-drive redundancy. If there are any empty drive bays, BeyondRAID allows additional drives to be inserted into the array, where they would be automatically configured. If all drive bays are occupied, simply replace the smallest capacity drive with a larger one and BeyondRAID will handle the rest. BeyondRAID is also what allows drives of varying capacities to work in the same unit, which helps enable future expansion as larger drives become available.
- 10TB Storage Capacity
- 5 x 2TB Hard Drives
- Includes 128GB mSATA SSD for Caching
- 2 x Gigabit Ethernet Ports
- Adaptive Link Bonding
- BeyondRAID Technology
- Rechargeable Battery Helps Protect Data
- Drobo Disaster Recovery
- Includes 5-Year DroboCare Warranty
- Windows and Mac Compatible
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.
Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.
Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.
End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.
Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
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