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Product Details
Overview:
Most critical files reside on desktops/laptops
The critical task of backing up and protecting desktop and laptop data for large businesses is an expensive and challenging endeavor one that requires ongoing diligence.
These days because of an increasingly mobile workforce many desktops and laptops live outside of secure corporate networks. Yet most of a company&rsquos critical files are stored on employee desktops and laptops which are especially susceptible to risk including hard drive failure coffee spills theft or loss.
Many businesses lack a comprehensive data backup protection policy for their desktops and laptops other businesses do not back up their desktop and laptop data at all. Further some backup solutions disrupt user productivity lack security and centralized management and leave systems vulnerable to data loss.
As digital information continues to grow it is becoming more difficult to manage. However if information is not backed up it can be lost or damaged at anytime and may not be recoverable resulting in user downtime lost revenue or even long-term or permanent damage to reputation.
Complete data protection and control
MozyEnterprise® protects critical data by encrypting selected files and sending them to the EMC cloud for secure access and recovery when needed all through a webbased multi-tenant administrator&rsquos console for complete control and customizability. MozyEnterprise makes backing up and restoring data for Windows Mac and Linux computers simple to manage and easy to use.
Mozy&rsquos uncomplicated and affordable license model saves you time and money with an enterprise-grade data backup solution that doesn&rsquot take months to set up require thousands of dollars of new hardware investment or force you to hire more administrative overhead.
Mozy is backed by EMC so you can be confident that your organization&rsquos data is safe secure and readily available.
Sync and mobile access
MozyEnterprise not only protects desktops and laptops it works hand in hand with Mozy® Sync and the Mozy mobile app. With Mozy Sync users simply place their files in their local Sync folder and they&rsquore immediately available from any connected desktop or laptop. And the Mozy app for iOS and Android devices lets designated users access their important files from their approved smartphones or tablets putting all of their information at their fingertips on whichever device they are using. File sync and mobile access allow your workforce to work anywhere by giving them the flexibility to securely access all of their important files in real time. Plus it&rsquos an effective way to boost workforce productivity.
Tools that provide protection
The MozyEnterprise web console allows the IT admins to:
- Easily manage backup sync and mobile access for thousands of users
- Create subadministrators
- View account usage history and stats
- Generate and email reports automatically
- Securely integrate with Active Directory and other identity providers via LDAP for automated management of Mozy user accounts and SAML for SSO
- Customize configuration settings
Designed with the end-user experience in mind
With MozyEnterprise administrators can manage backups centrally or devolve some or all of the control to the user. If empowered users can use the MozyEnterprise client to:
- Sign in using Active Directory credentials
- Select files and folders to back up
- Set up a Mozy Sync folder to keep their active files updated across multiple devices
- Set automatic and scheduled backups
- Configure options and bandwidth throttling
- Enable local backup with Mozy® 2xProtect&trade for Windows
- Enable on-demand backups
- See a history of all backups
- Restore files and folders
Support
Mozy Support representatives know the service understand your technical configurations and can help you resolve issues quickly. The Mozy Support team is available to Mozy customers 24 hours a day 7 days a week 365 days a year.
The Support Portal features a knowledge base tutorials Mozy Community documentation live online chat and phone support.
Mozy Support is the recipient of two Stevie Awards which recognize Mozy in the Best Use of Technology in Customer Service for Computer Software and Services category.
Key Features:
Simple
Seamlessly manage backup sync and mobile access for multi-user and server environments from a single web-based console.
Secure
Your data is safe with enterprisegrade encryption world-class data centers and EMC&mdasha company built to last.
Affordable
Keep costs low with no hardware to purchase and minimal overhead required.
Features and benefits
The many features in MozyEnterprise provide comprehensive backup protection to the EMC cloud for the data on your desktops and laptops:
Fast
- File scanning: Back up millions of files effortlessly with advanced file scanning.
- Data seeding: The initial upload of data to the cloud can be slow over the wire Mozy® Data Shuttle&trade for Windows and Mac lets you move gigabytes or terabytes of data to the EMC cloud quickly.
- Forever-incremental backups: After the initial backup MozyEnterprise only backs up new or changed portions of files saving time and bandwidth.
Simple
- Backup sync and mobile access together: Mozy ensures that users can work with their most important files from wherever on their desktops laptops tablets and smartphones with the assurance that their files are protected against loss.
- Easy account management: Manage multiple users with the multi-tenant web-based Mozy Admin Console.
- Simplified storage management: Devices draw from a single pool of storage at the organizational level so you don&rsquot have to assign storage to every single device saving you time and reducing administrative burden.
- Set up user groups: Organize users into meaningful groups by profile space usage feature availability backup configuration and more for easier administration.
- Federated Identity integration: Automatically trigger user creation organizations and removal in MozyEnterprise through Active Directory or other LDAP-capable directory service for secure automated user provisioning and management.
- Single sign-on: Users log on with Active Directory credentials.
- Customized installations: Choose from user-assisted background and silent installation options through your software management system of choice.
- Automatic or scheduled backups: Mozy manages your backups so you don&rsquot have to. Back up automatically or schedule your backups weekly daily or even multiple times a day.
- Customized configurations: Set policies on backup speeds create customized backup sets or define which file types should be backed up.
- Reliable data restores: Browse and search your backed up files then restore any file versions created during the previous 90 days using our web portal software client or by ordering a media restore.
- Local backup: Windows users can back up locally to an external device as well as to the EMC cloud for double protection with Mozy 2xProtect.
- Standard and customizable backup sets: Use pre-defined backup sets of common file types or create your own backup sets.
Secure
- Encryption: Backup and sync data is encrypted locally with enterprise-grade encryption prior to transfer during transfer and while at rest in the EMC cloud. Multiple encryption key options provide added security.
- World-class data centers: EMC data centers employ the highest protection standards including state-of-the-art security with 24x7x365 onsite monitoring.
- Maintain regulatory compliance: Mozy helps organizations comply with standards such as Health Insurance Portability and Accountability Act (HIPAA) European Safe Harbor Payment Card Industry Data Security Standard (PCI DSS) EU federal data protection acts and more.
- Audits and certifications: Mozy has successfully completed a Statements on Standards for Attestation Engagements (SSAE 16) examination and is International Organization for Standardization/International Electrotechnical Commission (ISO/IEC 27001) certified.
Flexible
- Back up desktops laptops and more: MozyEnterprise backs up desktops laptops and mission-critical applications including Microsoft SQL and Exchange.
- Open and locked file support: The Mozy service backs up all open and locked files including Outlook PST files.
- Version support: Restore from file versions up to 90 days in the past.
- Mobile app: Access stored data from any iOS or Android device with the free Mozy mobile app. Users can search view download and send any file that is backed up on their MozyEnterprise account.
- Windows Mac and Linux support: Mozy supports Windows 8.1 8.0 7 and Vista and Server 2012 and 2008 Mac OS X 10.9 10.8 10.7 and 10.6 and Linux distributions including CentOS Debian Fedora Red Hat and Ubuntu.
Network optimization
- Single-instance storage: Duplicate files across your environment are backed up only once saving bandwidth.
- Bandwidth throttling: Bandwidth usage can be throttled so that more or less of your upload bandwidth is used.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.
Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.
Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.
End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.
Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
-
Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
-
Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
-
Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
-
Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
-
Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
-
Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
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