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Product Details
Hikvision DS-C30S-S11 Video Wall Controller Casing
- Hardware Structure
- Adopts the 4.5 U standard rack design and operational-grade ATCA chassis system.
- Adopts redundant power supply design, 4 intelligent fans for auto temperature adjustment, and 2 main control boards for expansion.
- Adopts the plug-in modular design and 11 slots for hot swappable service boards.
- Adopts the 4.3-inch non-touch screen panel to allow you to view the device status information at any time.
- Provides the indicator lights to allow you to view the device online status and operating status.
- Audio and Video Input
- Supports the video signal source input such as computers, video conference terminals, and ultra-high-definition (UHD) servers. Supports VGA, DVI, HDMI, 4K HDMI, and 4K DP signal input, and network signal source input such as network cameras and NVRs.
- Supports composite audio input and independent audio input. The audio input supports 16 bit, 48K Hz sampling, and dual channel.
- Supports YUV 444 in image collection and output with lossless image quality.
- Support ultra-high-definition fusion and up to sixteen 4K UHD signal access.
- Supports OSD on the input.
- Supports input image clipping to cut the black edge of the input image.
- Audio and Video Output
- Supports DVI, HDMI, and 4K HDMI video signal output and the video signal output via network ports.
- Supports composite audio output and independent audio output.
- Adopts frame synchronization technology to ensure that the images of all output ports are completely synchronized to provide complete picture and smooth playback without stuttering, frame loss, tearing, or seams.
- Video Decoding
- Supports using the installed decoding board to decode the signal sources of network cameras and NVRs.
- Supports main stream encoding, sub stream decoding, auto-switching to sub stream, and decoding exception prompt.
- Supports up to 256 decoding channels, and simultaneous decoding of 128 channels of 2 MP video to the video wall when the device is fully installed with service boards.
- Supports the mainstream decoding formats such as H.264, H.265, Smart264, Smart265, and MJPEG, and mainstream encapsulation formats such as PS, TS, ES, RTP, and HIK.
- Support 16 MP HD video decoding.
- Video Wall Function
- Supports any large screen splicing of 40 screens when the device is fully installed with service boards.
- Supports window opening and floating windows.
- Support up to eight 4K signal source windows per screen and each signal source window can be divided into 1, 4, 6, 8, 9, and 16 windows.
- Supports displaying the image of a video wall on the connected screen(s) or previewing the image of a video wall on a client.
- Supports 8 background images. The resolution of each background image is 8K.
- Supports 8 video walls. Each video wall allows one background image.
- Supports up to 12 subtitles for the device, up to 3 subtitles for one video wall and configuration of different types of subtitles.
- Supports up to 128 scenes. You can customize the video wall layout and save it as a scene.
- Supports the auto-switching of up to 100 view groups via the HCP client. Supports auto-switching on a single window, on some windows, and on all windows. You can save all auto-switch resources in the scenes and customize the location, scene, and time in each view group.
- Supports double-clicking the sub-window to enlarge its window size and double-clicking the sub-window again to restore its original window size.
- Supports using the HCP client to capture images on the screen and display the captured images on the video wall when the decoding board is installed in the device.
- Supports the live view of network signal sources over RTP or RTSP.
- Device Access and Control
- Supports using the network keyboard or serial port keyboard to control the device, and to realize sub-window changing, group operation and auto-switching, scene changing, PTZ control, and video wall playback.
- Supports using the ONVIF protocol to access the network source devices for decoding.
- Supports using the software to control LCD screens, including screen switch, screen signal source changing, and the adjustment on brightness, contrast, color, sharpness, picture horizontal position, and picture vertical position.
- Supports using the software to control LED screens, including screen switch and screen signal source changing.
- Supports PTZ control and movement of the cameras.
- Maintenance Support
- Supports the access and operation via the control client and web client. The web browser should be IE 8, Chrome 45 and above.
- Supports the access and operation via the mobile client (Android or iOS).
- Supports NAT.
- Supports obtaining and configuring parameters remotely, importing parameters remotely, and exporting parameters remotely.
- Supports obtaining system running status and system logs remotely
- Supports restarting the device remotely, restoring the default settings, and upgrading the device.
- Supports auto detection and alarm for failures and the device exception alarm function when the boards are online, including network disconnection, IP conflict, invalid access, temperature threshold exceeding, and fan exception.
- Supports user permission management. Different users are assigned with different permissions to use the specified resources and operate the specified video wall modules.
- Supports manual time sync or NTP time sync.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.
Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.
Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.
End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.
Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
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