Product Description
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it-so you can get back to work.
Benefits
We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Stay in control of your data: Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
Features
Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Defective media retention
- Helps you make an intelligent investment decision regarding the future of your equipment
- Defective Media Retention service included to resolve your problems
- Features defective media retention service for dependable efficiency with peace of mind
- On-site service location for better reliability and ensure maximum productivity
- On-site service location for better usability and increased efficiency
- Physical service sub type offers increased productivity with a hands-on approach to getting projects done on a timely basis
- Parts & Labor service characteristics for better reliability and ensure maximum productivity
- Parts & Labor service characteristics for better usability and increased efficiency
- Next Business Day - Parts and Labor service response time for your convenience with maximum efficiency
- Next Business Day - Parts and Labor service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum efficiency and precise results
- 3 Year service duration to ensure maximum dependability and accurate results