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Product Details
Overview:
Best For
- Amazon Web Services
- Backup and Recovery
- Microsoft Azure
- IBM SoftLayer
- Object Storage
- OpenStack
Traditional backup and recovery solutions fall short because they are:
- Too slow. Users expect instant recovery and minimal data loss, but legacy backup and recovery strategies can’t keep pace. As a result, many organizations fail to meet backup and recovery windows.
- Too expensive. As storage grows, companies struggle with the rising cost of protecting that data on premises. Additionally, bandwidth costs and constraints become more acute with larger datasets.
- Too risky. Many organizations still rely on tape, which increases risk exposure because of the potential for lost media in transport, increased downtime and data loss, and limited testing ability.
- Too complex. With an ever-increasing number of critical applications to protect, along with complex backup architectures, multiple backup apps, and error-prone legacy technologies, backup is incredibly complex.
AltaVault Solves Backup, Archive, and Restore Challenges
NetApp AltaVault (formerly SteelStore) enables customers to securely back up data to any cloud at up to 90% less cost compared to on-premises solutions. AltaVault gives customers the power to tap into cloud economics while preserving investments in existing backup infrastructure and meeting backup and recovery SLAs.
NetApp AltaVault delivers enterprise-class data protection and storage—at up to 90% less cost than on-premises solutions.
Looking to leverage public and private cloud storage as part of your backup and archive strategy? Game-changing NetApp AltaVault cloud-integrated storage speeds recovery and reduces your risk, enabling you back up data with security to any cloud.
Enjoy the flexibility and economics of cloud. Cut management costs and complexity. Augment your existing data storage infrastructure with AltaVault:
- Efficient: Uses inline deduplication and compression for up to 30:1 data-reduction ratios
- Open: Integrates with ease into your existing backup architecture and favorite cloud provider
- Secure: Offers end-to-end security for data at rest and in flight using FIPS 140-2 level 1-validated encryption
- Simple: Takes you from zero to protected in less than 30 minutes via intuitive management console
AltaVault can send data with ease to NetApp StorageGRID Webscale object storage software and most public and private object stores—giving you durable, cost-effective, private cloud archives at web scale.
Start as small as 2TB. Scale up to 57PB of protected data in the cloud. Choose the AltaVault offering that’s right for you: physical, virtual, or cloud-based in the Amazon Web Services (AWS) or Azure clouds, or deploy on FlexPod.
How AltaVault Appliances Work

NetApp AltaVault provides seamless integrations with existing applications and cloud service providers.
Features:
Unparalleled efficiency
- Industry-leading data reduction. AltaVault uses inline deduplication and compression, resulting in up to 30:1 data reduction ratios. This means you store less data in the cloud and can get it there more quickly.
- Network and cloud optimization. Built-in WAN optimization and deduplication reduce the amount of data transported to cloud and speed transfer times by up to 4x. AltaVault intelligently throttles data, which saves you money (and time). QoS makes sure that data moves to and from cloud storage at the speed your business requires.
- Faster data restoration. AltaVault improves recoverability because 95% of restores occur from local cache. With intelligent prefetching, AltaVault restores data from the cloud within minutes. With AltaVault, customers can restore data up to 32x more quickly than with tape.
Enterprise scale on an open platform
- Flexible deployment and scale. Choose the offering that is right for you: physical, virtual, or cloud based in the AWS or Azure clouds. AltaVault appliances start as small as 2TB and scale up to 57PB of protected data in the cloud, making it the most scalable cloud-integrated storage on the market.
- Compatibility with existing backup software. Do you love your backup software? So do we. AltaVault is compatible with all leading backup and archival software solutions, including EMC, Symantec, IBM, and Commvault. Don’t waste time and effort ripping and replacing your backup software and retraining IT staff.
- Cloud choice and agility. Pick a cloud, any cloud, and AltaVault likely supports it. AltaVault supports 95% of all leading cloud storage providers and platforms on the market today. Cloud providers rise and fall, and you never want your data stuck with a cloud provider. AltaVault cloud agility allows you to free your data.
Ironclad security and compliance
- Is encrypted and compliant. Data is encrypted and secure at all times—in flight and at rest—using AES 256-bit encryption, compliant with FIPS 140-2 Level 1 (validation coming soon) and industry-standard TLS encryption.1 Encryption keys can be managed locally with KMIP and never leave your data center.
- Controls your data. Confirm that only qualified employees can access data in AltaVault, with role-based access controls and integration with Terminal Access Controller Access Control System (TACACS) and Remote Authentication Dial In User Service (RADIUS). Use the management access control list to secure the appliance by exposing only the necessary protocols, ports, and networks.
- Shrinks recovery time and data loss. Reduce RTO by retrieving data more quickly in a disaster by accessing locally cached backups on the AltaVault appliance. Reduce RPO by immediately getting data off site so recovery points are as recent as your latest backup, rather than the last time tapes were shipped off site.
- Prepares for disasters. Recover on-premises workloads in the cloud during DR tests or declarations with the AltaVault cloud-based appliance in AWS and Azure.
Easy to deploy and manage
- Deploy more quickly. Get up and running with AltaVault in less than 30 minutes. In three simple steps, you can start sending data to the cloud.
- Manage smarter. Reduce tape management overhead and manual tasks that are error-prone and time consuming, allowing you to allocate valuable employee resources to other projects. Remote monitoring and management capabilities from a GUI-driven management dashboard give administrators complete control from across the data center or across the world.
- Take advantage of world-class services and support. Professional services, from NetApp and partners, can implement AltaVault in heterogeneous or NetApp environments to deliver an optimized solution that meets your specific needs. Support services help you achieve continuous operations, operational excellence, and improved cost efficiency.
AltaVault Lowers Adoption Barriers for Cloud Storage
Many organizations are excited by the prospect of leveraging cloud economics, but soon find themselves daunted by the many barriers associated with the public cloud. The AltaVault cloud-integrated storage appliance was designed to help customers vault over these barriers by:
- Maintaining security and compliance in a multi-tenant environment.
- Easily managing large volumes of data, even with limited bandwidth.
- Enabling simple deployment for a faster cloud on ramp.
- Giving employees rapid access to data.
Specifications:
AltaVault AVA400 and AVA800 Model Physical Appliances
AltaVault physical appliances are the industry’s most scalable cloud-integrated storage appliances, with capacities ranging from 32TB up to 384TB of usable local cache. AltaVault physical appliances are often deployed in the data center to protect large volumes of data. These datasets typically require the highest levels of performance and scalability available. AltaVault physical appliances are built on a scalable and efficient hardware platform that is optimized to reduce data footprints and rapidly stream data to the cloud.
Backup Mode | Cold Storage Mode | ||
| Attributes | AVA400 | AVA800 | AVA400 |
|---|---|---|---|
| Performance | |||
| Backup Throughput (Maximum) | 6TB/hr | 9.2TB/hr | 350GB/hr |
| Cloud | |||
| Cloud Storage Providers Supported1 | Multiple | Multiple | Multiple |
| Cloud Capacity Supported2 | 160TB–960TB | 240TB–1.92PB | 10PB |
| Logical Cloud Capacity3 | 480TB–28PB | 720TB-57PB | 10PB |
| Local Disk Storage | |||
| Usable Local Capacity | 32TB–192TB | 48TB–384TB | 32TB |
| Raw Local Capacity | 48TB–288TB | 72TB–576TB | 48TB |
| Number of Disk Drives | 12–72 | 12–96 | 12 |
| Disk Drives Capacity and Type | 4TB at 7.2K RPM, NL-SAS | 6TB at 7.2K RPM, NL-SAS | 4TB at 7.2K RPM, NL-SAS |
| Disk Shelves Supported | AVA10S (4U; 24 drives, 3.5" LFF) | AVA10S (4U; 24 drives, 3.5" LFF) | AVA10S (4U; 24 drives, 3.5" LFF) |
| RAID Protection | RAID 6 | RAID 6 | RAID 6 |
| Network | |||
| Onboard I/O: 10GbE | 4 | 4 | 4 |
| Onboard I/O: GE | 4 | 4 | 4 |
| Storage Networking Supported | CIFS/SMB, NFS | CIFS/SMB, NFS | CIFS/SMB, NFS |
| Software | |||
| Software Version | AltaVault OS 4.0 or higher | ||
| Third-Party Application | |||
| Backup/Archive Software Supported | Multiple | ||
| System Environmental Specifications | |||
| Thermal Rating (at 200V) | 2,880 BTU (typical, per enclosure) 3,252 BTU (worst case, per enclosure) | ||
| Weight (heaviest) | 115.08 lb. (52.2 kg) | ||
| Height | 6U | ||
| Width | 19" IEC rack-compliant (17.6", 44.7cm) | ||
| Depth | 24.3" (28.9" with cable management) | ||
| Operating Temperature, Altitude, and Relative Humidity | 10°C to 40°C (50°F to 104°F); at <= 3,000m (at <= 10,000') elevation; 20% to 80% relative humidity, noncondensing (28°C wet bulb temperature) | ||
| Nonoperating Temperature, Altitude, and Relative Humidity | –40°C to 70°C (–40°F to 158°F); 5% to 95% relative humidity, –100 to 40,000 ft., noncondensing, in original container | ||
| Operating Acoustic Noise | Declared sound power (LwAd) per ISO 9296: 7.5 Bel @ normal operating conditions (at 23°C and at sea level) | ||
| Compliance | RoHS-compliant | ||
| Safety/Emissions/Immunity | Safety: EN 60950, CE, CSA 60950, UL 60950, CB IEC60950-1 (all national deviations), EN60825-1, IRAM, CU, BIS, BSMI, SONCAP, NRCS LOA (South Africa); Emissions/Immunity: FCC Part 15 Class A, ICES-03, CE, KCC, VCCI, AS/NZS CISPR 22, EN55022, EN55024, EN61000-3-2, EN61000-3-3, SABS COC (South Africa), BSMI | ||
| Specification | AVA10S Disk Shelf | |
|---|---|---|
| High-Capacity Disk Drives | 4TB at 7.2K RPM | 6TB at 7.2K RPM |
| Controller Support | AVA400 | AVA800 |
| Rack Units | 4U | |
| Drives per Enclosure | 24 | |
| Drives per Rack Unit | 6 | |
| Drive Form Factor | 3.5" large form factor | |
| Drive Carrier | Single drive | |
| Power Supply/Cooling Fans | Redundant, hot-pluggable, integrated power supply/fan assemblies; dual supplies required for high-capacity disk drives | |
| AC Input Power Voltage (Autoranging, VRMS) | 100–120V or 200–240V | |
| AC Input Power Frequency | 50–60 Hz | |
| Weight—Fully Loaded | 110 lb. (49.9 kg) | |
| Dimensions | Height: 7" (17.8cm) Width: 19" (48.3cm) Depth: 24" (61cm) | |
| Clearance Dimensions | Front—cooling: 6" (15.3cm) Front—maintenance: 12" (30.5cm) Rear—cooling and maintenance: 25" (55.9cm) | |
| Operating Acoustic Noise | 7.0 bels LwAd (4 PCMs) | |
| Temperature | Operating: 50°F–104°F (10°C–40°C) Nonoperating: –40°F–158°F (–40°C–70°C) | |
| Relative Humidity | Operating: 20%–80% noncondensing Nonoperating: 10%–95% noncondensing | |
| Altitude | Operating: 0–10,000 ft (0–3,045 m) Nonoperating: –100–40,000 ft (–30.5–12,192 m) | |
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.

Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.

Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.

End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.

Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
