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Product Details
Overview:
Key Point
- Eliminate time-consuming brick-level backups.
- Keep many Exchange backups online with minimal disk requirements.
- Restore single mailboxes without maintaining a separate recovery server.
- Restore individual Exchange items straight to a production Exchange server.
Quick recovery of single items from Exchange Server or Exchange Information Stores
Recovering single mailboxes messages or other items from Microsoft Exchange Server can be time consuming for Exchange administrators and expensive for the enterprise. Brick-level backups enable quick recovery of single e-mail items from Exchange Information Stores but this strategy can be expensive to implement because it requires purchasing and deploying additional resources including software tape media extra disk storage off-site storage and servers. The alternative involves setting up a recovery server loading the last full backup from tape and then recovering a single mailbox. Having a standby recovery server saves some recovery time but also adds cost and administrative overhead.
NetApp Single Mailbox Recovery and SnapManager for Microsoft Exchange
With NetApp Single Mailbox Recovery software you can provide better service reduce infrastructure expenses and improve productivity for Exchange administrators. NetApp SnapManager® for Exchange combined with our Single Mailbox Recovery software lets you create near-instantaneous online backups of Exchange databases and verify that the backups are consistent so that you can rapidly recover Exchange data at any level of granularity&mdashstorage group database folder single mailbox or single message.
Enable rapid disk-efficient exchange backups
Brick-level backups are performance intensive and result in large data stores. By completely eliminating the need for cumbersome brick-level backups you can save considerable time and expense. SnapManager for Exchange enables you to use NetApp Snapshot technology to perform full online backups of Exchange Information Stores rapidly and frequently. You can keep many Exchange backups online because each incremental backup requires minimal disk space.
Maximize restore flexibility
NetApp storage with Single Mailbox Recovery functionality enables you to easily restore individual mailboxes folders messages attachments calendar notes contacts and tasks from any recent Snapshot copy (hourly daily or weekly). You can directly read the contents of SnapManager Snapshot copies without the assistance of Exchange Server and rapidly search archived Snapshot copies for previously deleted messages that are no longer in the current mailbox. You control whether items are restored directly to your production Exchange Server or to a new or existing offline Outlook PST file.
Reduce time to locate and restore items
In the event of an Exchange outage you can use SnapManager to restore the entire Exchange Server or individual storage groups in a matter of minutes regardless of the size of the Exchange Information Store. With NetApp Single Mailbox Recovery you eliminate the extra steps and time required to separately mount each backup on Exchange Server for searching specific e-mail messages. Using our Advanced Find feature you can search across all mailboxes in an archive EDB file by keyword or other criteria and quickly find the desired item.
Reduce costs of maintaining a recovery server
Most backup programs let you restore Exchange data only to the server from which it was backed up or to a duplicate server. NetApp Single Mailbox Recovery lets you eliminate the need for a recovery server altogether. Using our ExtractWizards you can restore both private and public Exchange information and stored data from tape and disk backups to any machine volume or folder. ExtractWizards are available for:
- EMC NetWorker
- Computer Associates BrightStor ARCServe
- VERITAS NetBackup
- IBM Tivoli Storage Manager
- Hewlett-Packard OpenView Storage Data Protector
- CommVault Galaxy
- UltraBac
Increase security for mailbox recovery
To increase security for your mailbox recovery operations the NetApp Single Mailbox Recovery Administrative Server framework provides you with simplified server configuration and management improved mailbox security and access control and application audit trailing that can be managed easily using the NetApp Single Mailbox Recovery Management Console.
Enhance legal compliance
With NetApp Single Mailbox Recovery you can increase the speed of legal discovery using search capabilities that are invaluable in meeting corporate compliance requirements.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.

Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.

Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.

End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.

Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
