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OPSWAT
Opswat MetaDefender Vault
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Product Details
MetaDefender Vault
Transferring files into and out of any networked environment exposes systems in that environment to breach and infection. Portable and removable media are often used to conduct these transfers bypassing security protocols. MetaDefender Vault is a secure file storage and retrieval solution that protects critical data and keeps threats at bay. It provides a multi-tiered approval process and detail audit log for data transfers within an organization.
 
Secure. Approve. Access.
- The moment files enter MetaDefender Vault they are scanned for malware and vulnerabilities by 35+ of the cyber industry&rsquos best malware and heuristics engines.
- Files are re-scanned and evaluated continuously as virus definitions are updated in order to avoid Zero Day incidents
- Suspicious files are sanitized.
- Rules can be created to block access to files for a pre-set containment period to enable vendor analysis and engine updates for new Zero Day outbreaks.
- Workflow job function and approval sequences confirm who must authorize inbound and outbound files and who can access them.
Primary features and benefits
Outbreak Prevention
Prevent zero-day attacks and ensure your organization can handle false negatives through a variety of options. Lock any new file in a time-specific quarantine continuously re-scan with multiple antimalware engines implement role-based access rules to reduce exposure.
Get an overview of processing and detection activity over time.

Access Control
Enforce workflow processes that require authentication and restrict access and sharing of files by job role and file type.
Control the list of supervisors authorized to perform certain actions like lock access to any file that has not been pre-approved.
Enforce multi-stage approval process for highly sensitive data.

User Management
One unified view simplifies user classification and management.
Distinguishing between Active Directory Guest and Local Users allows the flexibility of sharing files from outside yet keeps security in place by allowing time-based expiration of files for Guests.
Easily filter and synchronize users in Active Directory. Gain visibility and manage licensing issues.
 

Notifications
A variety of options allowing you to configure and receive email notifications for different actions give you complete visibility into the workflow for immediate response to potentially harmful actions.

Multi use solution
MetaDefender Vault integrates with MetaDefender Kiosk eliminating wait times at the kiosk so that processing can occur in parallel to critical infrastructure access processing procedures.
Integration with MetaDefender Email Gateway Security enables all attachments to be replaced with links to sanitized files stored in Vault.
Direct integration with Microsoft Active Directory (one or multiple domains) speeds up user adoption.
Integration via Rest API allows for high volume processing.
Vault to vault integration allows for multiple secure environments to have a safe way of transferring files between network security zones or security domains especially those with differing levels of criticality.
 

Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Specifications
- NOTE: Images may not be exact, please check specifications.
- Required A Volume Purchase: Contact us for a volume pricing | volumeorders@hssl.us
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.

Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.

Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.

End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.

Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
-
Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
-
Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
-
Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
-
Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
-
Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
-
Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
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