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- UPC:
- 7.04118E+11
- Availability:
- 3-7+ Business Days - ETA
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Product Details
Accelerate Your Business
VTrak D5000 enables data driven business with an integrated combination of high-performance hardware, adaptive storage software, and flexible protocols at an affordable price. The platform is optimized for high bandwidth and low latency which makes it a perfect storage solution for mid-tier IT applications, surveillance, backup, and running multiple mixed workloads.
Unlock Power of Flash Cache
Flash Cache accelerated VTrak D5000 storage systems deliver impressive performance, boosting throughput and lowering latency. User has option to add Flash Cache for read and write acceleration. Promise intelligent data caching automatically promotes hot data to cache in real time, so you get the full benefit of flash performance.
Not just for IT, Optimized for Video Application Environments
The Promise VTrak D5000 is optimized for 10Gb Ethernet via SMB/NFS protocols for large file data ingesting, streaming, or processing between the VTrak D5000 NAS storage appliance and its clients. Data can also be directly transferred between the VTrak D5000 appliance and clients over the SAN via iSCSI/Fibre Channel network. This means higher bandwidth performance and lower latency data transfers, perfect for Media & Entertainment, HPC applications, and other video-centric environments. In addition the VTrak D5000 supports Open Directory and Active Directory making it fully integrateable into your existing networking environment.
Edit & play back compressed video faster
A faster processor, 10Gb Ethernet ports, and more memory is just the beginning. Enhanced cached mirroring design, auto-regeneration of data to mitigate frame drops and optimized disk access all add up to blazing performance for broadcast and editing environments. The VTrak D5000 Series optimizes performance to enable media professionals to increase productivity by allowing efficient processing of compressed video, delivering best-in-class performance and reliability.
Scalable, Reliable and Cost-efficient
With VTrak D5000 you can "pay as you grow" from 64 Tera Bytes to Peta Bytes for long-term storage investment protection. Perfect not only for compressed video workflow environments but ideal for low cost backup/archive applications. Additionally, VTrak D5000 series comes with high-availability dual controllers, hot-swappable modular disk array, and a 3 year 24x7 technical support, with next business day on-site parts replacement warranty. Expansion units can start from 2u24 small form factor to large form factor 2u12, 3u16, 4U24 and up to the high density 4u60 and 5u102 JBOD expansion options. The VTrak D5000 is the most affordable Enterprise storage solution starting as low as $60 per terabytes plus additional savings from less cooling, less rack space and energy costs.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.

Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.

Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.

End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.

Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
