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Product Details
Raise3d E2, A Desktop 3D Printer from Raise3D
The E2 is a desktop 3D printer with independent dual extruders (also known as IDEX). IDEX gives the E2 the ability to perform more advanced functions, such as Mirror Mode and Duplication Mode, making this printer ideal for professional 3D printing. This IDEX 3D printer features Easy Swap Print Heads for added convenience when performing maintenance or routine printing tasks. The E2’s Auto Bed Leveling and BuildTak FlexPlate are user-friendly features that contribute to producing high-quality 3D-printed parts. This desktop 3D printer can print with a variety of different filaments, and its unique extruder gear design enables it to use flexible 3D printing materials, such as TPU, more reliably and with better results. As with all 3D printers from Raise3D, the E2 can pair with ideaMaker, a 3D slicer software, ideaMaker Library, a platform for sharing 3D printer files with those in the Raise3d community, and RaiseCloud, a cloud-based 3D printing management platform.
What is a desktop 3D printer?
Desktop 3D printers generally have a smaller build volume and produce smaller, high-quality 3D printed parts. The size of the actual desktop 3D printer is not very large. The actual machine can fit on the desk next to a computer.
What is a desktop 3D printer used for?
Desktop 3D printers are generally excellent options for small-batch manufacturing, engineering, and education.
The nature of some projects requires 3D printed parts of a smaller size. Since desktop 3D printers have a smaller build volume, they are ideal for any project whose sizing requirements will remain on a small scale for the long-term.
What Makes the E2 a Professional Desktop 3D Printer?
Professional 3D printers, like the E2, are well-built and designed to be user-friendly, resulting in a better 3D printing experience for every application and user.
What is IDEX? Why is IDEX important?
IDEX stands for independent dual extruders, meaning the extruders can operate independently of one another along the same axis during printing to perform more advanced functions.
The E2 is a desktop 3D printer with IDEX. With IDEX, one extruder can remain motionless and off to the side while the second extruder prints the model, minimizing the risk of the nozzle on the motionless extruder interfering with the print job during dual or single extrusion printing.
What are Easy Swap Print Heads? And Why are They Important?
Easy Swap Print Heads are a convenient feature of the E2. These print heads are easy to remove, making it simple and quick to swap out a print head for another print head. There are a variety of reasons why swapping print heads is necessary, such as having to use a print head with a different type of nozzle.
Any spare Easy Swap Print Heads can easily be prepared with hardened nozzles, and nozzles of different sizes, such as 0.4, 0.6, and 0.8 nozzles to switch in a few steps and get back to printing.
What is Auto Bed Leveling? And Why is it Important?
A level bed is an important contributor to the quality of the final printing result. Bed leveling is the process of testing and confirming that the printing platform is completely level before beginning to print. It can be a time-consuming process to ensure this.
However, user-friendly 3D printers, like the E2, feature Auto Bed Leveling. Auto Bed Leveling uses a sensor to measure the distance between the printing bed and the nozzle at different locations of the bed and uses this information to adjust the nozzle to make sure the right distance between the bed and the nozzles is maintained during printing. This means the extruder can adjust to minor surface contour changes, resulting in improved bed adhesion a better final print quality.
What is a Flexible Build Plate? And Why is It Important?
A build plate is a flat surface that temporarily adheres to the bottom layer of the model during the printing. It is also the surface that an adhesive is applied to when printing with certain filaments. At times, prints may get damaged when being removed from the build plate.
The E2 features the BuildTak FlexPlate, a flexible build plate. The BuildTak FlexPlate bends, allowing for easy removal of 3D printed parts, minimizing potential damage that may occur to the final print when removing the print from the plate. The flexible build plate can also quickly regain its original shape to continue printing.
What is the Camera? And Why is it Important?
The E2 features a camera to monitor the entire 3D printing process of every print job. This camera operates by connecting to RaiseCloud allowing users to keep track of every print job remotely. The ability to check the 3D printing process gives peace of mind.
What Safety Features Come with the E2 Desktop 3D Printer?
Power Loss Recovery
Both a power outage and a filament outage (when the filament runs out) can cause a print job to be lost if they occur in the middle of the 3D printing process. However, the E2 has a filament run-out sensor on its extruders to alert when the filament is about to run out, and save the print job. It also has a power loss function to save its place and continue printing in the event of a power outage.
Automatic Detection
Another safety feature of the E2 is that it can automatically detect when a door is opened and will immediately pause the print.
The E2 desktop 3D printer can print up to 13 x 9.4 x 9.4 inch | 330 x 240 x 240 mm.
This build volume allows the E2 to produce various kinds of high-quality parts, and components.
3D printed parts of this size are generally used for small-batch manufacturing, engineering, and education.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
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