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Product Details
Sophos AP6 840 Access Point
Increase the efficiency and performance of your network with the Sophos AP6 840 access point. Part of Sophos's state-of-the-art AP6 series, this model offers Wi-Fi 6 support for superior connectivity and speed.
Technical data
- Supported frequency bands: 2.4 GHz, 5 GHz dual radio
- Antennas: 4x4:4 MU-MIMO
- Management: Sophos Central Management or access point web interface (app planned)
- Warranty: Limited lifetime warranty
- Service and support: 24/7 phone support, firmware updates, Advance RMA replacement.
| Sophos AP6 420 | Sophos AP6 420E | Sophos AP6 840 | Sophos AP6 840E | Sophos AP6 420X | |
|---|---|---|---|---|---|
| Wi-Fi support | Wi-Fi 6 (2.4 & 5 GHz) | Wi-Fi 6E (2.4, 5 & 6 GHz) | Wi-Fi 6 (2.4 & 5 GHz) | Wi-Fi 6E (2.4, 5 & 6 GHz) | Wi-Fi 6 (2.4 & 5 GHz) |
| Management | Sophos Central, web interface, app (coming soon) | Sophos Central, web interface, app (coming soon) | Sophos Central, web interface, app (coming soon) | Sophos Central, web interface, app (coming soon) | Sophos Central, web interface, app (coming soon) |
| Warranty | Limited lifetime warranty (with subscription) otherwise 5 years | Limited lifetime warranty (with subscription) otherwise 5 years | Limited lifetime warranty (with subscription) otherwise 5 years | Limited lifetime warranty (with subscription) otherwise 5 years | Limited lifetime warranty (with subscription) otherwise 5 years |
| Support and services | With subscription | With subscription | With subscription | With subscription | With subscription |
| Power supply | PoE+ (802.3at) | PoE+ (802.3at) | PoE+ (802.3at) | PoE++ (802.3bt) | PoE+ (802.3at) |
| Outdoor use | No | No | No | No | Yes |
| Mesh function | Planned | Planned | Planned | Planned | Planned |
| Synchronized Security | Planned | Planned | Planned | Planned | Planned |
| Support for WPA3 | Yes | Yes | Yes | Yes | Yes |
| Max throughput | Up to Wi-Fi 6 speeds | Up to Wi-Fi 6E speeds | Up to Wi-Fi 6 speeds | Up to Wi-Fi 6E speeds | Up to Wi-Fi 6 speeds |
Main features
- Wi-Fi 6 support: The Sophos AP6 840 access point supports Wi-Fi 6, which provides improved overall performance and higher maximum throughput rates. Compatibility with 2.4 and 5 GHz also makes this device versatile.
- Sophos Central Management: Central management via Sophos Central enables easy and efficient management of your Access Points. This feature is exclusive to the AP6 series and greatly simplifies network management.
- Limited Lifetime Warranty: The Sophos AP6 840 comes with a limited lifetime warranty, providing long-term security and confidence in the quality of your device.
- 24/7 support and service: With Sophos's comprehensive support and service package, you can benefit from centralized management, firmware updates, 24/7 phone support and Advance RMA replacements.
Frequently asked questions
- Does the Sophos AP6 840 support the 6 GHz band? No, the Sophos AP6 840 supports the 2.4 GHz and 5 GHz bands. Models that support the 6 GHz band have an "E" at the end of their model number.
- What is included in the support and service package? The support and service package includes Sophos Central Management, firmware updates, 24/7 phone support and Advance RMA replacements.
- What does the limited lifetime warranty mean? Sophos offers a limited lifetime warranty on all AP6 series models. This underscores Sophos's commitment to the longevity and quality of its products.
- Do all AP6 models support 6 GHz? No, only the models with an 'E' at the end of the model number support Wi-Fi 6E and thus the 6 GHz band.
- What is Wi-Fi 6? What is Wi-Fi 6E? Wi-Fi 6 (802.11ax) is currently the latest available version of the Wi-Fi network protocol. The standard supports both the 2.4 and 5 GHz bands. The 'E' in Wi-Fi 6E stands for 'Extended' and extends support to the 6 GHz band.
- What are the advantages of Wi-Fi 6/E? Here are the highlights:
- Better overall performance for devices that support the standard
- Higher maximum throughput possible
- Support for 2.4 and 5 GHz, makes the standard available for a wider range of devices, incl. Low-cost IoT devices that often support only 2.4 GHz (Wi-Fi 5 supported only 5 GHz)
- Wi-Fi 6E support for 6 GHz opens up a cleaner, less crowded space for high-performance networking
- Support for WPA3 makes Wi-Fi 6 more secure (especially since WPA2 fell victim to Krack attacks some time ago)
- In addition, there are various technical changes and energy-saving improvements.
- Management / Support and services Why do we have a support and services subscription?
- As with our other networking products, we are harmonising our support model to also cover Central Management, 24x7 phone support, firmware upgrades and Advance RMA. We have also introduced a limited lifetime warranty for AP6, which is new to the wireless product line. This is consistent with the approach we have for Sophos Switch. With unified support and service subscriptions for our network hardware products, this paves the way for us to consider interesting packaging models in the future, such as an enterprise licensing agreement.
- We have many large deployments running on Sophos Central that would not have been possible on a firewall. Some of our largest customers manage thousands of APXs from Central, a testament to the scalability and manageability of our cloud platform. Sophos Central Wi-Fi is inherently more scalable than on-premise Wi-Fi, which eats up expensive hardware resources that could be better used for other critical firewall functions.
- The previous Central Management licensing model was waived for all AP and APX Series Access Points and has now been discontinued. The 'free' Central Management was used as a strategic incentive to get people to use Sophos Central Wireless and was very successful in getting people to switch and experience the benefits of our cloud-managed Wi-Fi
The Sophos AP6 840 access point is an excellent choice for organizations looking for a reliable, powerful and easy-to-manage solution for their network management.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
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