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Product Details
TP-Link MagSlim LiDAR Navigation Robot Vacuum + Smart Auto-Empty Dock - TAPO RV20 PLUS
Slim and Flexible, For All-Round Cleaning
MagSlim LiDAR Navigation Robot Vacuum + Smart Auto-Empty Dock
Ultra-Slim, Moves Freely Under Furniture
Tapo RV20 Series is powered by MagSlim™ LiDAR Navigation, which integrated the LiDAR module into the robot's forefront, slimming down the robot by 0.78 in.
With the slender build, it slips under sofas, cabinets, and beds, reaching hidden dirt and grime that can't escape its sweep.
High Precision Mapping with MagSlim LiDAR Navigation
MagSlim LiDAR Navigation serves as the brain of the robot and accurately maps out your house in minutes, avoids omissions and repeated cleaning, and even works well in the dark.
3+1 Multi-Floor Local-Stored Maps
Accurately recognizes different floors and creates 3+1 multi-floor local-stored maps, to shape a full view of your house
Virtual Walls and No-Go Zones
Set up areas you don’t want the robot to go, such as kids’ play areas or bedrooms in use.
Personalized Schedules
Start cleaning when you finish meals automatically, sync the robot’s routine to your daily habits.
Selected Room & Zone Cleaning
Select the room and Mark off specific areas which need the most attention to clean.
4-Level Suction for Flexible Needs
Combines 2000Pa suction power with dual side brushes, the robot effectively removes debris and dust from carpets and hard floors. Four vacuum modes with different levels of suction power meet various cleaning needs.
Quiet Cleaning
Triple noise suppression lowers noise levels down to 51dB while in use — quieter than a running microwave. Tapo cleans your home without disturbing you or your pets.
Speak to Clean
Pair with Amazon Alexa or Google Assistant to control the robot with simple voice commands. A series of Alexa custom skills are specially built for users to easily control how and when to start cleaning. Enjoy hands-free living.
Child & Pet Lock
Tapo RV20 Plus prevents accidental and inconvenient starts with the child & pet lock. You can deactivate the device’s physical start button to prevent children or pets from accidentally turning the robot on.
Fearures
- Ultra-Slim 3.1-in Design: Moves freely under furniture to reach hidden dirt and grime that can’t escape its sweep.
- MagSlim LiDAR Navigation System: Accurately maps out your house in minutes, reducing omissions and repeated cleaning, and even works well in the dark.
- Customizable Cleaning: Merge and separate areas, set cleaning schedule, and customize clean modes for each room.
- Auto-Empty with 4L Large Dust Bag: Automatically empties the dustbin after cleaning to keep your hands free for up to 70 days.
- 4-Level Suction Modes: 2000Pa Strong Suction. Easily clean pet hair, daily messes, and more.
- Twin Side Brushes: Takes care of corners and edges while preventing dirt from splashing for more thorough clean.
- 3-Hour Continuous Cleaning: 2600mAh battery for long-lasting cleaning.
- Quiet Cleaning: Cleans your home without disturbing you or your pets with working volume of 51dB.
- Auto-Charging: Returns to the charging dock automatically when the battery gets low, and then restarts right where it left off.
- OTA Updates Supported: Upgrade to the latest firmware via Tapo App for a better experience. More features to come.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.
Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.
Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.
End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.
Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
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