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Product Details
TP-Link Outdoor Pan/Tilt Security Wi-Fi Camera - TAPO C520WS V1
Smart. Secure. Easy.
All-Round Protection with Vivid Colors
Outdoor Pan/Tilt Security Wi-Fi Camera
Brighter than Full-Color
TapoC520WS renders brighter images than other full-color night vision cameras with spotlights on due to its starlight sensor.
2K QHD Crystal Clear View
Now with 1.7 times more pixels than 1080p, providing clearer videos and more crisp photos.
360° Visual Coverage
Provides 360° horizontal & 130° vertical view range to capture everything around.
Multiple AI Detection, All for Free!
Smart AI identifies people, pets, and vehicles, notifying users as needed. All are provided for free.
Customize Your Detection
Adjust the sensitivity of motion detection and set up activity zones/boundaries for your convenience. You can also turn on the patrol mode to keep the camera cruising between two customized points.
Reliable Networking, Flexible Connection
Dual powerful external antennas provides larger wireless coverage(up to 492 ft in open areas*) and more stable connection. You can also connect you’re your camera to the network through the RJ45 Ethernet port.
IP66 Weatherproof
Offers excellent waterproof and dustproof performance for outdoor scenarios.
Smart Motion Tracking
Tracks motion with high-speed rotation to keep the object within the camera’s view.
Two-Way Audio
Communicate directly with the outdoors for your convenience.
Multiple Installation Options
Use the mounting screws, template and loops to install on any wall, ceiling or pole for the perfect view—wherever you want.
Physical Privacy Mode
Maintains your privacy with the lens physically blocked by the housing.
Voice Activated
Enjoy your smart life and keep an eye on your vital areas with Alexa & Google Assistant supported.
Features
- 2K QHD Live View-Adopting a 2560 × 1440 resolution, Tapo C520WS provides 1.7 × more pixels and delivers sharper images than 1080p.
- Starlight Color Night Vision-Adopting an F1.6 large-aperture lens and starlight sensor, Tapo C520WS captures more light and has higher photosensitivity, thus rendering brighter colors under lower light conditions than full-color night vision cameras with an F2.2 lens and ordinary sensor.
- 360° Visual Coverage- Provides 360° horizontal & 130° vertical viewing range, enabling you to focus on more vital areas and eliminate blind spots.
- Free Person/Pet/Vehicle Detection-Smart AI identifies people, pets, and vehicles, notifying users as needed.
- Customizable Sound and Light Alarm-Record your own audio as an alarm to extend your usages. The ultra-bright and adjustable light is also supported to frighten unwanted visitors away.
- Secure Local & Cloud Storage-Save recorded videos to a microSD card† or by using Tapo Care* cloud services.
- IP66 Weatherproof-Offers excellent waterproof and dustproof performance for outdoor scenarios.
- Wired/Wireless Networking-Connect your camera to the network through WiFi or Ethernet for more flexible installation.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.
Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.
Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.
End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.
Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
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