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  • Eaton Tripp Lite series SmartOnline 5000VA 4500W 208V Online Double-Conversion UPS with Maintenance Bypass - L6-20R/L6-30R Outlets, L6-30P Input, Cybersecure Network Card Included, Extended Run, 3U Rack/Tower - SU5000RTMB

    SKU # HS-SU5000RTMB
    Condition # New

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    UPC:
    37332286338
    Availability:
    1-3+ Weeks - ETA
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    Product Details

    Tripp Lite series SmartOnline 5000VA 4500W 208V Online Double-Conversion UPS with Maintenance Bypass - L6-20R/L6-30R Outlets, L6-30P Input, Cybersecure Network Card Included, Extended Run, 3U Rack/Tower - 3U Rack/Tower - AVR - 3 Minute Stand-by - 230 V AC Input - 230 V AC, 240 V AC, 220 V AC, 208 V AC, 200 V AC Output - Single Phase - Pure Sine Wave - Serial Port - USB - LCD Display - 2 x NEMA L6-20R, 2 x NEMA L6-30R

    5kVA/4.5kW/208V Battery Backup for IT Installations and Edge Networks

    This SmartOnline rack-mount online double-conversion UPS system provides uninterrupted battery backup and AC power protection against blackouts, brownouts, surges and line noise that can damage valuable IT equipment or destroy data. The SU5000RTMB provides reliable power management for education, commercial, financial or healthcare networking components, including Cisco switches and servers.

    Expandable Internal Battery Backup Keeps You Operational Through Power Outages

    The field-replaceable, hot-swappable valve regulated lead acid (VRLA) battery modules allow you to work through short power failures and give you enough time to safely save files and shut down your system in case of a prolonged blackout. Automatic restart after power outages reduces costly on-site visits. You can also connect up to four extended battery modules (BP180RT, sold separately) for hours of extended runtime.

    Included Bypass Switch Isolates UPS from Connected Loads for Maintenance

    The manual bypass lets you remove the UPS for maintenance without disrupting power to the connected load. The bypass reroutes utility power to keep essential equipment operational while you're servicing or replacing the UPS system.

    Pre-Installed Network Interface Offers 24/7 Remote Access

    The WEBCARDLXE network interface turns the SU5000RTMB into a managed device on your network. It enables full remote configuration and SNMP-based UPS management, including load shedding, safe shutdowns and automated alerts. The IP-based Auto Probe feature ensures continuous network uptime by communicating with other network devices, detecting lost connectivity and automatically rebooting IT equipment without an on-site visit. Optional EnviroSense2 modules (E2MT, E2MTDO and E2MTHDI, all sold separately) provide a variety of environmental monitoring and control options.

    NEMA Outlets Protect Your Connected Components

    Two L6-20R and two L6-30R managed outlets provide connected equipment with pure sine wave AC output and allow you to manage power consumption down to the outlet group level. Power provided by these outlets is filtered to protect connected equipment against damaging surges and line noise. The SU5000RTMB also supports hardwired output.

    Intuitive LCD Interface Keeps You Informed at a Glance

    The menu-driven LCD provides control settings and critical information to help diagnose any issues, including alarm and fault notifications. The interface rotates to accommodate both rack-mount and tower configurations, and it tilts up to 45 degrees for more comfortable viewing.

    Advanced Communications Ports Allow for Automatic Saves and Shutdowns

    RS-232 and USB ports connect to a serial-enabled device for a variety of communication options (cables are included). A dry-contact relay port can be programmed through the LCD to provide reliable communications to automation and industrial components. The RPO/ROO connectors permit emergency shutdown or remote restart of all connected equipment.

    Versatile Installation Options

    You can mount the SU5000RTMB in 3U of space in an EIA-standard 19-inch rack using the included 4-post rail kit or an optional 2-post rail kit (RK2PC, sold separately, one required for each UPS or EBM). You can also adapt it for tower installation using the included support stands. The 10-foot power cord with NEMA L6-30P plug connects to a compatible AC outlet. A cable gland is included for alternate hardwire input.

    Features
    • Protects equipment against blackouts, brownouts, transient surges and line noise
    • Keeps equipment running during outages to allow time for file saves and safe shutdown
    • Pre-installed WEBCARDLXE network card enables full remote access and control
    • Included bypass switch allows uninterrupted operation during UPS maintenance
    • Optional extended battery modules allow extended runtime to keep equipment powered
    • 2-year limited warranty
    • $250,000 Ultimate Lifetime Insurance

    Shipping & Return

    Return Policy

    You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.

    For a hard copy of this form and a shipping label, please include your request in the form below.

    You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.

    Defective or DOA Products

    DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.

    • Defective products must be in the original factory carton with all original packing materials.
    • The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
    • Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
    • Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
    • HSSL credits are based on the purchase price or current price, whichever is lower.

    General Return Terms

    You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).

    You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:

    • 5–10 business days for us to receive your return from the shipper
    • 3–5 business days for us to process your return
    • 5–10 business days for your bank to process the refund

    If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.


    Shipping Policy

    We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.

    When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.

    Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

    Has my order shipped?

    Click the "My Account" link at the top right hand side of our site to check your orders status.

    How do I change quantities or cancel an item in my order?

    Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

    How do I track my order?

    Click the "My Account" link at the top right hand side of our site to track your order.

    My order never arrived.

    Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

    An item is missing from my shipment.

    Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

    My product is missing parts.

    Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

    When will my backorder arrive?

    Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

    Warranty

    Manufacturer Standard Warranty

    Why Choose HSSL?

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    Expert in IT & Security Solutions

    At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:

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    • Network & Endpoint Solutions

      Delivering secure, high-performance networking systems that keep your business connected and efficient.

    • Technology Consulting

      Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.

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