Product Description
VMware Workspace ONE Assist Add-on - Shared Cloud + SaaS Basic Support - Subscription License - 1 User - 4 Year - VMware Hybrid Purchasing Program (HPP), VMware Subscription Purchasing Program (SPP)
Empower your IT team to efficiently resolve endpoint issues and boost employee productivity with the VMware Workspace ONE Assist Add-on. This powerful tool extends the capabilities of your Workspace ONE platform, providing secure and seamless remote support for end-users across various devices and operating systems.
With the Shared Cloud + SaaS Basic Support model, you gain access to a robust, cloud-hosted solution backed by VMware's trusted expertise. This subscription license covers one user for a comprehensive four-year period, ensuring long-term value and predictable budgeting (WSU-AARMB-48MT0-C2S).
Key Benefits:
- Reduced Resolution Time: Quickly diagnose and resolve technical problems, minimizing downtime and maximizing user satisfaction.
- Enhanced Security: Securely access and control remote devices, protecting sensitive corporate data and ensuring compliance.
- Improved IT Efficiency: Streamline support workflows, freeing up IT resources to focus on strategic initiatives.
- Increased User Productivity: Minimize disruptions caused by technical issues, empowering employees to work seamlessly from anywhere.
- Simplified Management: Easily manage and deploy the add-on through your existing Workspace ONE console.
- Predictable Cost: Benefit from a 4-year subscription model for predictable budgeting and cost management.
Features:
- Remote view and control of devices
- File transfer capabilities
- Real-time chat with end-users
- Integration with Workspace ONE platform
- Shared Cloud hosting for simplified deployment
- SaaS Basic Support for reliable assistance
- Single user license
- 4-year subscription term (WSU-AARMB-48MT0-C2S)