Vmware Workspace ONE Assist Add-on - Shared Cloud + SaaS Basic Support - Subscription License - 1 User - 5 Year - WSU-AARMB-60MT0-C2S

Product Description

VMware Workspace ONE Assist Add-on - Shared Cloud + SaaS Basic Support - Subscription License - 1 User - 5 Year - VMware Hybrid Purchasing Program (HPP), VMware Subscription Purchasing Program (SPP)

The VMware Workspace ONE Assist Add-on is designed to enhance your Workspace ONE deployment with remote support and troubleshooting capabilities. This 5-year subscription license for 1 user provides access to the Shared Cloud version of Workspace ONE Assist, coupled with SaaS Basic Support. With this add-on, businesses can remotely manage, troubleshoot, and resolve end-user issues, ensuring faster resolutions, improved productivity, and seamless user experience across devices.

Key Features:

• Workspace ONE Assist Add-on: This add-on enhances the Workspace ONE platform with real-time remote troubleshooting and support for end users, allowing IT administrators to take control of devices, resolve issues remotely, and streamline device management.
• Shared Cloud: The Shared Cloud offering provides a scalable, cloud-hosted infrastructure that allows organizations to utilize the benefits of VMware’s cloud environment while minimizing the overhead of managing physical infrastructure.
• SaaS Basic Support: The add-on comes with SaaS Basic Support, which includes access to VMware’s cloud support services, including general troubleshooting, software updates, and issue resolution.
• 5-Year Subscription: The 5-year subscription license ensures long-term access to the solution, providing stability and continuity of service, as well as the ability to take advantage of product updates, improvements, and feature enhancements throughout the term.
• 1 User Coverage: This license is valid for 1 user, ideal for businesses needing to provide remote assistance to individual users or small teams.

Key Benefits:

• Remote Support & Troubleshooting: IT teams can remotely access and troubleshoot devices in real-time, reducing downtime and improving support efficiency for end users.
• Seamless Integration: Workspace ONE Assist integrates smoothly with the Workspace ONE platform, allowing for a centralized management solution to handle both device management and remote troubleshooting.
• Improved End-User Experience: By resolving issues remotely, IT teams can offer faster support, minimizing disruptions and providing a better experience for end users.
• Cloud-Based Scalability: The Shared Cloud offering provides flexibility and scalability, ensuring that the solution can grow as your organization’s needs evolve without needing on-premises infrastructure.
• SaaS Basic Support: With SaaS Basic Support, you get timely assistance for cloud-based issues, ensuring that your environment remains optimized and operational.
• Cost-Efficient Subscription: The 5-year term offers predictable, long-term pricing, making it easier to budget for and implement in your organization’s IT strategy.