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Product Details
VMware Workspace ONE Experience Analytics Add-on - Managed Hosting + Production Support for Cloud Products - Subscription License - 1 Device - 3 Year - VMware Hybrid Purchasing Program (HPP), VMware Subscription Purchasing Program (SPP)
The VMware Workspace ONE Experience Analytics Add-on is an advanced solution designed to provide in-depth insights into the user experience of Workspace ONE environments. This 3-year subscription license is specifically for 1 device and includes Managed Hosting along with Production Support for Cloud Products.
This add-on enhances your existing Workspace ONE deployment by providing powerful analytics on device performance, application usage, and overall user experience across your organization. The managed hosting ensures that your analytics data is collected, analyzed, and securely hosted in the cloud, reducing the operational burden on your internal teams while delivering actionable insights.
With Workspace ONE Experience Analytics, organizations can gain a comprehensive understanding of how end-users are interacting with their devices and applications, empowering IT teams to make data-driven decisions, optimize end-user productivity, and improve overall service delivery.
Key Features:
- User Experience Insights: Get detailed insights into user behavior, application performance, and device health, enabling you to understand how your employees are interacting with their devices and applications.
- Managed Hosting Service: This add-on comes with managed hosting, which means VMware will take care of the hosting and infrastructure aspects for you. This ensures a hassle-free experience for you while VMware handles all the backend operations, updates, and security.
- Comprehensive Device Analytics: Collect and analyze data related to device performance, battery usage, network performance, and application launch times, helping you identify and address issues proactively.
- Cloud-based Analytics: With cloud hosting and storage, you get the flexibility and scalability that comes with cloud solutions. The analytics dashboard is accessible from anywhere, making it easier for IT teams to monitor and manage devices remotely.
- Advanced Data Visualization: The platform offers interactive dashboards and visual reports that provide a clear and comprehensive view of your organization's device fleet and user experience metrics. This helps in identifying patterns and areas for improvement.
- Actionable Insights: Receive intelligent recommendations based on collected data to enhance device management, optimize application performance, and improve overall end-user satisfaction.
- 3-Year Subscription: This subscription ensures that your organization will have access to the Workspace ONE Experience Analytics Add-on for 3 years, including ongoing access to cloud-based analytics and continuous updates.
- Production Support: The solution includes production support, ensuring your team has access to technical assistance and troubleshooting for any issues that arise during the deployment and usage of the add-on.
- Seamless Integration with Workspace ONE: This add-on integrates seamlessly into your existing Workspace ONE infrastructure, providing a unified experience that is easy to manage alongside other Workspace ONE products.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.
Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.
Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.
End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.
Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
