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Product Details
VMware Workspace ONE Experience Analytics Add-on - Managed Hosting + SaaS Basic Support - Subscription License - 1 Device - 2 Year - VMware Hybrid Purchasing Program (HPP), VMware Subscription Purchasing Program (SPP)
The VMware Workspace ONE Experience Analytics Add-on is a powerful tool designed to help organizations gain actionable insights into the end-user experience across their device fleet. This Subscription License includes Managed Hosting and SaaS Basic Support for 1 Device over a period of 2 years. By leveraging this add-on, organizations can monitor and optimize the performance, usability, and health of their end-user devices, ensuring a seamless user experience and improved productivity.
With Workspace ONE Experience Analytics, businesses can collect and analyze data about application performance, user interactions, device health, and more, allowing for proactive management of devices and applications. This helps IT teams troubleshoot issues, optimize the end-user experience, and ensure that business-critical applications perform optimally in any environment.
Key Features:
- Comprehensive Analytics Dashboard: The add-on provides a powerful analytics dashboard that offers insights into device and application performance, user behavior, and health metrics. This data is essential for identifying trends, optimizing system performance, and improving the overall user experience.
- Device Health Monitoring: Continuously monitor the health of devices in real time, identifying any issues that may affect performance or security. This allows for proactive resolution of issues before they impact the end-user experience.
- Application Performance Insights: Gather detailed information about how applications perform on various devices, helping IT teams to pinpoint issues, optimize application delivery, and ensure optimal performance.
- User Behavior Tracking: Track how end users are interacting with devices and applications, identifying areas where the experience can be improved. This helps organizations understand user habits and make data-driven decisions to enhance productivity and satisfaction.
- Managed Hosting: This add-on includes Managed Hosting, ensuring that the infrastructure supporting your analytics platform is managed, secure, and reliable, without the need for internal resources to maintain the hosting environment.
- SaaS Basic Support: With SaaS Basic Support, you will receive access to foundational technical support, including troubleshooting assistance, product updates, and knowledge base access, ensuring that your system runs smoothly throughout the subscription period.
- Customizable Reports: Create and customize reports based on the metrics that matter most to your business. These reports can be used for in-depth analysis and decision-making across departments.
- Seamless Integration: This add-on integrates seamlessly with VMware Workspace ONE to extend its management capabilities and provide a unified platform for endpoint management and analytics.
Key Benefits:
- Proactive Device Management: By leveraging real-time data and analytics, IT teams can take a proactive approach to device management, addressing potential issues before they affect the user experience or disrupt workflows.
- Improved End-User Experience: With deep insights into how devices and applications are performing, organizations can identify and fix problems faster, delivering a better experience for end users and boosting productivity.
- Faster Issue Resolution: Use the detailed analytics to identify the root cause of issues quickly, allowing IT teams to resolve problems faster and minimizing downtime for end users.
- Data-Driven Decision Making: Make informed decisions about system optimizations, application deployment, and resource allocation by using data-driven insights from your environment.
- Simplified IT Management: With Managed Hosting and SaaS Basic Support, your team can focus on more strategic tasks while VMware handles the infrastructure and basic support, reducing the complexity and overhead of managing the analytics environment.
- Scalability: The solution is designed to scale with your organization, enabling you to expand your analytics capabilities as your device fleet grows or as your needs evolve.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.
Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.
Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.
End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.
Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
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