Product Description
VMware Workspace ONE Experience Analytics Add-on - Managed Hosting + SaaS Basic Support - Subscription License - 1 User - 3 Year - VMware Hybrid Purchasing Program (HPP), VMware Subscription Purchasing Program (SPP)
The VMware Workspace ONE Experience Analytics Add-On enhances your Workspace ONE environment by providing advanced analytics and insights into the user experience, device performance, and app performance. This add-on is designed for organizations seeking to optimize the user experience across Workspace ONE-managed devices and applications. With a 3-year term, it includes managed hosting and SaaS basic support, ensuring seamless operation and expert support over the course of your subscription.
Key Features:
- User Experience Insights: Gain real-time visibility into how users are experiencing their digital workspace, including device health, application performance, and network conditions. Quickly identify and resolve issues before they impact productivity.
- Device Performance Analytics: Track and analyze the health and performance of managed devices to ensure users experience reliable and consistent access to their virtual desktops and applications.
- App Performance Monitoring: Monitor the performance of Workspace ONE-managed apps, ensuring that applications are functioning as expected and end users are not experiencing performance degradation or downtime.
- AI-Driven Data: The analytics platform leverages artificial intelligence (AI) to provide predictive insights and recommendations, helping IT teams make proactive decisions to enhance the user experience and resolve issues quickly.
- Managed Hosting: With managed hosting, VMware takes care of the underlying infrastructure, ensuring that your Experience Analytics platform runs smoothly, securely, and with minimal administrative overhead.
- SaaS Basic Support: Includes SaaS basic support, giving you access to VMware’s dedicated support team for troubleshooting, system management, and performance optimization throughout your subscription term.
- Customizable Dashboards: Tailor the analytics dashboard to your needs, providing access to the most relevant data points and performance metrics for your team.
- Integration with Workspace ONE: This add-on integrates seamlessly with your existing Workspace ONE deployment, providing centralized management and comprehensive data to inform decision-making.
Benefits:
- Improved User Experience: Ensure users have the best possible experience by proactively identifying and addressing issues with device health, application performance, and network connectivity.
- Enhanced Productivity: By addressing performance bottlenecks or security concerns before they impact users, your organization can ensure higher productivity and user satisfaction.
- Reduced IT Overhead: With managed hosting, VMware takes care of the technical management, freeing up your IT resources to focus on other strategic initiatives.
- Proactive Issue Resolution: The AI-driven insights help predict issues before they occur, enabling your IT team to resolve potential problems in advance and avoid system downtime.
- Long-Term Planning and Optimization: The 3-year subscription offers long-term value, giving you time to collect and analyze comprehensive data to continuously optimize your digital workspace strategy.
- SaaS Support: Access to SaaS basic support ensures that you always have help when you need it, improving the reliability and responsiveness of your solution.