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Product Details
VMware Workspace ONE Experience Analytics Add-on - Shared Cloud + Production Support for Cloud Products - Subscription License - 1 User - 4 Year - VMware Hybrid Purchasing Program (HPP), VMware Subscription Purchasing Program (SPP)
The Vmware Workspace ONE Experience Analytics Add-on provides powerful insights into the digital experience of end users across a range of devices and applications. Designed to be an Add-on to the Workspace ONE platform, it leverages analytics and machine learning to measure and enhance the user experience. This offering helps IT teams to identify bottlenecks, optimize workflows, and ultimately improve the overall productivity of employees using the Workspace ONE environment.
This Subscription License is valid for 1 User over a 4 Year term and is delivered via Shared Cloud with comprehensive Production Support. The Experience Analytics Add-on adds rich data analytics to the Workspace ONE environment, enabling organizations to gather and analyze data on application performance, user behavior, and overall system health.
Key Features:
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User-Centric Analytics: With Workspace ONE Experience Analytics, you can track the experience of individual users across multiple devices, identifying pain points and providing insights to improve application performance and user satisfaction.
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Deep Data Insights: The analytics suite integrates seamlessly with the Workspace ONE platform to gather data on application usage, device performance, and user interactions. You can visualize key metrics such as app launch times, device health, and overall end-user experience across your entire workforce.
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Machine Learning and Predictive Analytics: Vmware leverages machine learning to predict potential issues before they impact users. The system learns from historical data and can forecast issues related to application performance, device health, or network behavior, helping IT teams take proactive steps to ensure optimal user experience.
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Cloud-Based Solution: Delivered as a Shared Cloud offering, this product benefits from the scalability, flexibility, and ease of access that comes with cloud-based services. No need for extensive infrastructure setup or maintenance.
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Comprehensive Support: Production Support for Cloud Products is included with the subscription. This ensures that your team has access to expert support from Vmware to troubleshoot issues, configure the solution, and optimize its capabilities.
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Customizable Dashboards: Create customized dashboards that focus on the most relevant performance metrics for your organization. This allows for more targeted analysis and faster resolution of user experience challenges.
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Optimized for Digital Workspace Management: As part of the Workspace ONE suite, this add-on is specifically designed to integrate with other Workspace ONE features like Unified Endpoint Management (UEM), Identity Management, and Application Management, providing a comprehensive solution for digital workspace management.
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4-Year Subscription Term: The 4-Year Subscription License gives your organization long-term access to Workspace ONE Experience Analytics, allowing you to continuously monitor and enhance the user experience over time.
Benefits:
- Improved User Experience: By gaining insights into the specific experiences of users, organizations can quickly identify performance issues and bottlenecks, optimizing the environment for a better user experience.
- Proactive Issue Resolution: With predictive analytics, IT teams can anticipate and resolve issues before they affect users, leading to fewer disruptions and higher employee productivity.
- Streamlined IT Operations: By using a single, integrated platform for device and application management, you can streamline your IT operations and reduce the complexity of managing disparate tools.
- Enhanced Decision Making: The ability to visualize data through customizable dashboards empowers decision-makers to take informed actions based on user experience metrics.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.

Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.

Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.

End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.

Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
