Vmware Workspace ONE Experience Analytics Add-on - Shared Cloud + SaaS Basic Support - Subscription License - 1 Device - 1 Year - WSD-AEXAB-12MT0-C2S

Product Description

VMware Workspace ONE Experience Analytics Add-on - Shared Cloud + SaaS Basic Support - Subscription License - 1 Device - 1 Year - VMware Hybrid Purchasing Program (HPP), VMware Subscription Purchasing Program (SPP)

This add-on to Workspace ONE brings together data from multiple sources, including device health metrics, app performance, and network quality to provide a comprehensive view of the end-user experience. By leveraging shared cloud resources, VMware offers organizations the flexibility of cloud-based analytics with no heavy infrastructure requirements. The SaaS Basic Support ensures that organizations can reach VMware support for help with any issues they encounter during their 1-year term.

Workspace ONE Experience Analytics is specifically designed to help organizations gain visibility into real-time user experience metrics, which is vital for driving user satisfaction, troubleshooting issues, and ensuring the smooth operation of virtual desktops and mobile applications.

Key Features:

• End-User Experience Insights: Gather real-time, actionable insights on how users interact with devices, applications, and virtual environments. Track app launches, crashes, device performance, and more.
• Device Health Monitoring: Monitor device performance with comprehensive health metrics such as battery life, CPU usage, memory consumption, and network quality, helping IT teams resolve issues before they affect users.
• Cloud-Based Analytics: Hosted in VMware’s Shared Cloud, ensuring that organizations can leverage advanced analytics without the need to maintain heavy infrastructure or complex on-premise solutions.
• SaaS Basic Support: Basic support provides access to VMware’s customer support portal, product documentation, and general troubleshooting resources, ensuring your team can resolve issues quickly.
• App Performance Monitoring: Track application performance across devices to identify issues like slow load times, crashes, or poor network quality that could negatively impact the user experience.
• Proactive Problem Resolution: Identify potential issues before they impact the end-user experience, allowing for proactive support and remediation efforts.

Benefits:

• Improved End-User Satisfaction: Gain insights into device and app performance, enabling your team to take proactive measures to improve the end-user experience and reduce downtime.
• Efficient Troubleshooting: With real-time data on device and app health, IT teams can quickly pinpoint issues and resolve them, reducing the need for long troubleshooting sessions.
• Cloud Flexibility: As a cloud-hosted solution, Workspace ONE Experience Analytics is scalable and requires minimal IT infrastructure, allowing businesses to focus on providing a high-quality user experience.
• Comprehensive Monitoring: Track device and app performance across the entire organization, ensuring consistency and performance standards are met across various devices and user environments.
• Cost-Effective Solution: The 1-device subscription is perfect for small deployments or for testing and evaluating the solution before scaling to a larger enterprise solution.
• Seamless Integration: Works seamlessly with existing Workspace ONE deployments, providing additional value without needing significant changes to your infrastructure.