Cisco Customer Journey Platform Workforce Optimization Analytics with Transcription - License - 1 Named Agent - A-CJP-NWFT-O

Cisco Customer Journey Platform Workforce Optimization Analytics with Transcription is a software license that allows you to gain insights into customer interactions and improve the customer experience. With this license, you can track customer interactions across channels, identify pain points, and develop strategies to improve customer satisfaction.

This license is for 1 named agent and includes overage.

Features:

• Track customer interactions across channels
• Identify pain points
• Develop strategies to improve customer satisfaction

Benefits:

• Improve customer satisfaction
• Reduce costs
• Increase sales

System Requirements:

• Cisco Customer Journey Platform
• Cisco Unified Contact Center Enterprise
• Cisco Unified Intelligence Center