Request A Quote
- Availability:
- Vendor Direct Ship - ETA - Request A Quote - Email: sales@hssl.us - Call Us: +1 888 988 5472 |
- Minimum Purchase:
- 2 units
Purchase Protection
Every Order is Protected By BuySafe
Our commitment to sustainability ensures that every purchase supports responsible operations and a healthier planet.
SSL Secure Payment
We make sure your orders are processed without delay — every purchase is prepared and dispatched the next working day.
Express Shipping
Price Match Guarantee
Your payment is secure
Your privacy and security are our top priority. Our advanced encrypted payment system protects your information during every transaction.
Get expert help
Our team of experienced professionals is always ready to help.
Product Details
The 6841 IP phone has a high-resolution 3.5-inch (396×162-pixel) grayscale display with white backlighting. Localized language support is available for global users. The 6800 Series is also energy-efficient and eco-friendly, to support green initiatives. The 6841, is Energy Star certified, and supports a power-save option that reduces power consumption during off-hours, saving costs by increasing energy efficiency. The 6800 Series is ideal for businesses that want to update their phone systems from traditional analog or digital- based systems to an IP communications system with supported multiplatform call control systems.
Core Features:
- White backlit, grayscale, 3.5-in. (9-cm) 396 x 162-pixel display
- Energy Star certified
- Power-save option that reduces power consumption during off-hours, saving costs by increasing energy efficiency
- Supports either a narrowband or a wideband audio handset connected through an RJ-9 port
- Analog headset jack is a wideband-capable RJ-9 audio port
- Backlit indicators on the audio path buttons (handset, headset, and speakerphone), select, line, and message waiting buttons
- A volume-control toggle provides easy decibel-level adjustments of the handset, monitor speaker, and ringer
- A full-duplex speakerphone gives you flexibility in placing and receiving calls. For added security, the Audible Dual-Tone Multi-frequency (DTMF) tones are masked when the speakerphone mode is used
- The foot stand holds the phone in a single position, making the display easy to view and the buttons easy to use while sitting down. You can remove the foot stand for wall mounting. There are mounting holes located on the back of the phone.
- Can be wall-mounted using the optional 6800 Series wall-mount kit (sold separately)
- Supports wall power only through an included, regional power adapter
- 4 lines (SIP registrations)
| Weight | 2.9 lbs |
|---|---|
| Dimensions | 15 × 9 × 3 in |
| Brand | Cisco |
| Phone Type | Desk |
Signaling protocol support Session Initiation Protocol (SIP)
Full lines supported ● 6821: 2 lines (SIP registrations)
● 6841: 4 lines (SIP registrations)
● 6851: 4 lines (SIP registrations)
● 6861: 4 lines (SIP registrations)
● 6871: 6 lines (SIP registrations)
Language support ● Bulgarian
● Catalan
● Chinese (Simplified)
● Chinese (Traditional, Hong Kong)
● Croatian
● Czech
● Danish
● Dutch
● English (American)
● English (United Kingdom)
● Finnish
● French (France)
● Greek
● Spanish (Colombia)
● German
● Hungarian
● Italian
● Japanese
● Korean
● Norwegian
● Polish
● Portuguese (Portugal)
● Russian
● Spanish (Spain)
● Slovak
● Swedish
● Slovenian
● Turkish
Multiple ring tones ● The phones support user-adjustable ring tones
Quality-of-Service (QoS) options
● The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and can be configured with
an 801.1Q VLAN header containing the VLAN ID overrides configured by the admin VLAN ID
Security ● 802.1X authentication
● Device authentication
● Encrypted configuration files
● File authentication
● Image authentication
● Manufacture-Installed Certificates
● Media encryption using SRTP with Advanced Encryption Standard AES-128 or AES-256
● Signaling encryption using TLS with AES-128 or AES-256
Configuration options ● The user can configure the IP address assignment statically or through the DHCP client
Physical dimensions (HxWxD)
● 6821: 8.2 x 6.7 x 1.5 in. (207 x 171 x 37.5) (excluding foot stand)
● 6861: 8.2 x 8.1 x 1.3 in. (207 x 206 x 33 mm) (excluding foot stand)
● 6851: 8.2 x 10.4 x 1.3 in. (207 x 265 x 33 mm) (excluding foot stand)
● 6861: 8.2 x 8.1 x 1.3 in. (207 x 206 x 33 mm) (excluding foot stand)
● 6871: 8.2 x 8.1 x 1.3 in. (207 x 206 x 33 mm) (excluding foot stand)
● 6800 Key Expansion Module: 8.15 x 4.45 x 1.65 in. (207 x 113 x 42 mm)
Weight ● 6821: 16 oz. (456 g) (excluding foot stand, handset, and package), 18 oz. (512 g) (including foot
stand, excluding handset and package)
● 6841: 22 oz. (615 g) (excluding foot stand, handset, and package), 24 oz. (682 g) (including foot
stand, excluding handset and package)
● 6851: 22 oz. (615 g) (excluding foot stand, handset, and package), 24 oz. (682 g) (including foot
stand, excluding handset and package)
● 6861: 21 oz. (602.8 g) (excluding foot stand, handset, and package), 23.6 oz (670 g)) (including
foot stand, excluding handset and package)
● 6871: 21.3 oz. (604.4 g) (excluding foot stand, handset, and package), 23.9 oz (677.3 g)) (including
foot stand, excluding handset and package)
● 6800 Key Expansion Module: 11.5 oz. (320 g)
Display ● 6821: 2.5 in. (6.4 cm), 240 x 120 pixels
● 6841 and 6851: 3.5 in. (9 cm), 396 x 162 pixels
● 6861: 3.2 in. (8.1 cm), 320x120 pixels
● 6871: 3.5-in.(9-cm) 480 x 272-pixel color display
● 6800 Key Expansion Module: Two 3.5-in (9-cm) grayscale backlit LCD displays, 160 x 270
resolution
Ethernet switch ● 6821: A 10/100BASE-T Ethernet connection through two RJ-45 ports; one for the LAN connection
and the other for a downstream Ethernet device connection such as a PC
● 6841, 6851 and 6871: A 10/100/1000BASE-T Ethernet connection through two RJ-45 ports; one
for the LAN connection and the other for a downstream Ethernet device connection such as a PC
● 6861: A 10/100BASE-T Ethernet connection through one RJ-45 port for the LAN connection
Phone and KEM casing composition
● Polycarbonate Acrylonitrile Butadiene Styrene (ABS) textured plastic
Power requirements ● 6821, 6851: Interoperable IEEE 802.3af PoE (Class 2) devices. 5V DC is required; they can be
supplied locally at the desktop using one of the optional AC-to-DC country-specific power
supplies. See Table 6 for a list of available power supplies.
● 6841, 6861: Must be powered with the supplied 5V DC country-specific power supply, which is
included with the phone
● 6871: Interoperable IEEE 802.3af PoE (Class 3) devices. 5V DC is required; It can be supplied locally
at the desktop using one of the optional AC-to-DC country-specific power supplies. See Table 6
for a list of available power supplies.
● 6800 Key Expansion Module: No local power supply. The KEM receives power from the attached
6851 IP phone. The attached 6851 IP phone may be powered via PoE or the 6800 (5V) power
adapter
Operational temperature ● 32° to 104°F (0° to 40°C)
Nonoperational temperature shock
● 14° to 140°F (-10° to 60°C)
Humidity ● Operating 10% to 90%, noncondensing
● Non-operating 10% to 95%, noncondensing
Certification and compliance for 6821
● Regulatory compliance:
◦ CE Markings per directives 2014/30/EU and 2014/35/EU
● Safety:
◦ UL 60950 Second Edition
◦ CAN/CSA-C22.2 No. 60950 Second Edition
◦ EN 60950 Second Edition (including A11 and A12)
◦ IEC 60950 Second Edition (including A11 and A12)
◦ AS/NZS 60950
● EMC – Emissions
◦ 47CFR Part 15 (CFR 47) Class B
◦ AS/NZS CISPR32:2015 Class B
◦ CISPR 32: 2015_COR1:2016 Class B
◦ EN55032: 2015+AC:2016
◦ ICES003 Class B
◦ EN61000-3-2:2014 and IEC 61000-3-2:2014
◦ EN61000-3-3:2013 and IEC61000-3-3:2013
◦ VCCI Class B
● EMC – Immunity
◦ EN55024
◦ CISPR24
◦ Armadillo Light
● Telecom
◦ FCC Part 68 HAC
◦ CS-03-HAC
◦ AS/ACIF S004
◦ AS/ACIF S040
◦ NZ PTC 220
◦ Industry standards: TIA 810
● Industry standards: IEEE 802.3 Ethernet, IEEE 802.3af
Certification and compliance for 6841, 6851, 6861 and 6871
● Regulatory compliance:
◦ CE Markings per directives 2004/108/EC and 2014/30/EU
● Safety:
◦ UL 60950 Second Edition
◦ CAN/CSA-C22.2 No. 60950 Second Edition
◦ EN 60950 Second Edition (including A11 and A12)
◦ IEC 60950 Second Edition (including A11 and A12)
◦ AS/NZS 60950
● EMC – Emissions
◦ 47CFR Part 15 (CFR 47) Class B
◦ AS/NZS CISPR32:2015 Class B
◦ CISPR 32: 2015_COR1:2016 Class B
◦ EN55032: 2015+AC:2016
◦ ICES003 Class B
◦ EN61000-3-2:2014 and IEC 61000-3-2:2014
◦ EN61000-3-3:2013 and IEC61000-3-3:2013
● EMC – Immunity
◦ EN55024
◦ CISPR24
◦ Armadillo Light
● Telecom
◦ FCC Part 68 HAC
◦ CS-03-HAC
◦ AS/ACIF S004
◦ AS/ACIF S040
◦ NZ PTC 220
◦ Industry standards: TIA 810 and TIA 920
● Industry standards: IEEE 802.3 Ethernet, IEEE 802.3af (for CP-6851 only)
● Radio (for CP-6861 only)
◦ FCC Part 15
◦ EN 300.328
◦ EN 301-489-1
◦ EN 301-489-17
◦ EN 301-489-3
◦ NCC LP0002
◦ EN 301 893
◦ EN 300 330
◦ RSP-100-11
◦ RSS- Gen
◦ RSS-102
◦ RSS-210
◦ RSS-247-2
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.
Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.
Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.
End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.
Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
-
Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
-
Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
-
Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
-
Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
-
Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
-
Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
