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Product Details
Cisco Replacement Grille for Ceiling Mic Pro, Arctic White - SPARE - CS-MIC-CLGP-GRL-L=
The Cisco Ceiling Microphone Pro is an AI adaptive ceiling microphone enabling natural, high-fidelity sound for remote participants and supporting an integrated, distraction-free audio visual experience when connected with Cisco video devices.
High-quality, equitable audio experience
It’s an audio peripheral that provides directional voice capture through beamforming with eight adaptive beams that automatically focus on the active speakers while blocking out other areas of the meeting space to efficiently suppress background noise and reverberation. With a voice pickup coverage of up to a 3.5-meter (11.5 feet) radius, the ceiling microphone offers an effective, high-quality audio solution for a range of meeting rooms and large, multi-purpose spaces. It is unique in leveraging rich visual data originating from Cisco cameras to continually optimize sound pickup accuracy and only focus where sound is coming from.
The Ceiling Microphone Pro supports precise camera tracking and multi-camera scenarios to offer a smooth and engaging far-end visual experience. While the microphone features embedded audio intelligence, it is also augmented with advanced noise removal, mixing, and smart AI processing from the connected Cisco video device to provide crisp sound for remote video meeting participants. Moreover, its deep integration with Cisco video devices and camera solutions allow these to act as one intelligent room ecosystem that helps you enable the ultimate audio and visual experience in your video meetings where distance is no longer a barrier.
Faster to set up and simpler to manage
The Ceiling Microphone Pro is faster to set up than ever before by offering zero-touch, automatic positioning for lightning-fast tuning and reduced deployment effort for your audio-visual and IT teams. It provides single-cable convenience by connecting with the video system in a snap over IP, removes the need for external Digital Signal Processing (DSP) units, and works with multiple ceiling mount options.
Offering remote, unified cloud device management and diagnostics of your Cisco video devices, IP microphones and other peripherals in Control Hub, your IT admins can benefit from the simplicity of having a single management tool instead of multiple third-party management dashboards and design software solutions for the room deployment.
Combined with secure encryption and continuous feature upgrades, it helps to reduce the AV cost and complexity inherent in conventional audio deployments while protecting your meeting room investment.
Flexible and convenient for modern and adaptable workspace designs
Available in Arctic White or Carbon Black, it is a discrete yet powerful audio device designed for unparalleled flexibility and convenience to support modern meeting room designs and adaptable workspace layouts. Adaptive by design, it provides more flexibility to change the room layout and support flexible spaces.
The Ceiling Microphone Pro is designed to support the circular economy while offering flexible mounting options for a variety of common ceiling types to help you achieve a clean look and feel — for medium, everyday meeting rooms through large, divisible spaces. The unobtrusive, out-of-sight solution provides excellent, tamper-free coverage for an everyday meeting room, and can be automatically combined with other Ceiling Microphone Pros to scale and provide an outstanding acoustic experience in large and multi-purpose room scenarios.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.
Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.
Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.
End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.
Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
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