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Product Details
Cisco Webex PTZ 4K Camera - CS-CAM-PTZ4K=
Webex PTZ 4K Camera is a premium pan-tilt-zoom camera that provides a high-quality imaging solution for video conferencing and maximum flexibility for larger conference rooms. It seamlessly supports meeting spaces where you need special camera placement, want to view objects close up, or view a wide area with pan-tilt-zoom capability.
The camera can be easily connected to your video codec over an HDMI video interface and flexibly mounted on the wall or on the ceiling of the conference or training room to provide improved visibility and an inclusive meeting experience for remote participants. It is a powerful solution for integration into larger collaboration rooms, bringing advanced pan-tilt capability and an uncompromised video collaboration experience into conference meeting rooms, boardrooms, courtrooms, and lecture theatres.
Featuring a powerful zoom capability, Webex PTZ 4K Camera provides high-quality video for close-up views and framing of distant objects, prototypes, and the presenter or speakers who are sitting on the far end. Combined with Codec Pro or Codec Plus, it features AI-powered face and upper-body detection to enable natural interactions that remote participants can follow just like in-person attendees. Wherever you need to work and meet, the PTZ 4K Camera allows presenters to move around more freely by detecting, framing, and tracking them as they stand to present, and as they naturally move around in front of the room, as if they were on stage.
Part of the Cisco collaboration peripherals portfolio, the Webex PTZ 4K Camera enables users to fully realize a high-definition experience and provide superior video quality. Designed specifically for video conferencing, the camera provides crystal-clear, true-to-life quality for interaction and collaboration. It is ideal for use with Webex Codec Pro and Codec Plus, and works seamlessly with Webex Room Navigator for smart camera control. Connected to a video codec, the Webex PTZ 4K Camera is a fully managed IT asset with centralized device management and insights in the Control Hub.
The Webex PTZ 4K Camera can augment the video collaboration experience in the following use cases:
● Upgrade video – The camera upgrades an existing telepresence camera to high-quality 4K video and powerful zoom options for your larger collaboration spaces.
● Extend video – Used as an additional camera alongside your Webex Room Kit Plus or Room Kit Pro bundle, the PTZ 4K Camera can take the meeting experience to a new level with crystal-clear close-ups on distant objects and participants.
● Intelligent boardrooms and meeting spaces – Let your presenters to move around and present more naturally while ensuring remote meeting attendees don't lose sight of active speakers, powered by sophisticated, AI-based presenter detection, framing, and tracking technology.
● Hybrid court hearings – The PTZ 4K Camera provides uncompromised video quality and improved visibility for remote participants when joining courtroom hearings via video conferencing.
● Hybrid education – Provide a high-quality video experience and improved visibility of the presenter for remote students joining classrooms and lecture theaters via video conferencing.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.

Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.

Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.

End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.

Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
