Product Description
Dedicated to providing the best coverage for Dell™ products and solutions that are engineered and manufactured by Vertiv. The enhanced Dell KMM and KVM maintenance solutions provided by Vertiv are available in Gold and Silver Coverage for three, four and five-year periods. The standard warranty is three years and includes advanced replacement for return material authorization (RMA) as well as phone and email support. The purchase of additional hardware maintenance offers extended tech support availability and expedited product returns for the Dell Digital and Analog KVM switches along with the Dell KMM consoles. Silver coverage includes support 8/5, and gold coverage includes 24/7.
Tech Specs
General
Service Included
Advance parts replacementResponse Time
Next business dayDetails
Service & Support
- Extended service agreement - advance parts replacement - 5 years - response time: next business day
- Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
- Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
P/N: DMPU2016-G01Other Details
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Custom Field
MPN 5YGLD-DMPU2016
Note Images may not be exact, please check specifications.
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