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Product Details
INFORTREND EONSTOR DS 3000U 4U/24bay, High IOPS solutions, single upgradable to redundant controller subsystem including 1x12Gb/s SAS EXP. ports, 4x1G iSCSI ports +2x host board slot(s), 2x32GB, 2x(PSU+FAN Module), 1x(SuperCap.+Flash module)
EonStor DS 3000
High availability enterprise SAN storage solution
From 2U 12-bay to 4U 24-bay systems, EonStor DS 3000 ensures enterprises have access to storage with future-proof design. Modular hardware means redundancy and easy upgrades, while fast performance allows for speedy operations. For scalability, a range of expansion enclosures can host up to 448 drives capacity. Systems can be totally customized when placing orders, with variety of protocols, such as FC, iSCSI, SAS, InfiniBand and FCoE, for flexible hybrid interfaces.
The DS 3000 Gen2 with support for SAS 12Gb/s drive side chip is an upgrade from DS3000/3000T's SAS 6Gb/s to remove bottlenecks and offer a faster performance
Model
- DS 3012
- DS 3024B
- DS 3016
- DS 3024
- Find EonStor DS 3000 Gen1
Form Factor
- 2U 12-bay
- 2U 24-bay
- 3U 16-bay
- 4U 24-bay
Controller
Single or dual-redundant or single upgradable to redundant
Cache Backup Technology
Super capacitor or BBU + flash module
(only for upgradable single-controller and dual-controller models)
Cache Memory
Default DDR4 8GB, up to 128GB
Host Ports
- Onboard host ports:
- 1GbE (RJ-45) x 8
- 12Gb/s SAS x 2
- Host board options:
- 16Gb/s FC x 4
- 32Gb/s FC x 2 or 4
- 1GbE (RJ-45) x 4
- 10GbE (SFP+) x 2
- 10GbE (RJ-45) x 2
- 25GbE (SFP28) x 2
- 40GbE (QSFP+) x 2
- 12Gb/s SAS x 2
Max. Drive Number
448 (via expansion enclosure)
Supported Drives
- 2.5" SAS or SATA SSD
- 2.5" 10,000 or 15,000 RPM SAS 12Gb/s HDD
- 3.5" 7,200 RPM SATA 6Gb/s HDD (G/S model only)
- 3.5" 7,200 RPM nearline SAS 12Gb/s HDD
Drive Advanced Features
- S.M.A.R.T. support
- Automatic bad-sector reassignment
- Dedicated bandwidth to each connected drive
RAID Options
RAID 0, RAID 1, RAID 3, RAID 5/5F, RAID 6/6F, RAID 10, RAID 30, RAID 50, RAID 60
Data Services
- Default software features include:
- SED (self-encrypting drives)
- Thin-provisioning
- Snapshot: 64 per source volume, 128 per logical volume
- Local replication (block-level): 4 per source volume, 16 per system
- Optional software features require additional license:
- SSD cache
- Automated storage tiering (2 or 4 storage tiers based on drive types)
- Advanced snapshot: 256 per source volume, 4,096 per logical volume
- Advanced local replication (block-level): 8 per source volume, 256 per system
- Advanced remote replication (block-level): 8 per source volume, 64 per system
Supported OS
- Microsoft Windows Server 2019/2016/2012 R2/2012/2008 R2/2008
- Windows 7 SP1
- Windows 8.1
- Windows Hyper-V
- Red Hat Enterprise Linux
- SUSE Linux Enterprise
- Sun Solaris
- macOS X
- VMware
- Citrix XenServer
- OpenStack Cinder
Supported Protocols
Block-level protocol: FC, iSCSI, SAS
Management
- Web-based SANWatch management software
- Embedded RAIDWatch
- Terminal via RS-232C
- Telnet and SSH
- LCD keypad panel
Notification
Email, SNMP traps
Expansion Enclosures (JBODs)
JB 3012, JB 3016, JB 3024B, JB 3025B, JB 3060L
- Redundant, hot-swappable hardware modules
- Device mapper support
- Trunk group support
- Cache Safe technology
Safety Standards
- Safety: UL, BSMI, CB
- Electromagnetic compatibility: CE, BSMI, FCC
Green Design
- 80 PLUS-certified power supplies delivering more than 80% energy efficiency
- Intelligent multi-level drive spin-down
Power Supply Unit
- Power supplies: redundant (1+1) and hot-swappable 460W x 2 (80 PLUS Bronze)
- AC voltage: 100VAC @10A to 240VAC @5A
- Frequency: 50-60 Hz
Environmental
- Temperature:
- Operating: 0°C to 40°C without BBU or CBM, 0°C to 35°C with BBU or CBM
- Non-operating: -40°C to 60°C
- Altitude:
- Operating: sea level to 3,048 m (10,000 ft)
- Non-operating: sea level to 12,192 m (40,000 ft)
- Relative humidity: 5% to 95% non-condensing, operating and non-operating
Service and Support
- Standard service: 3-year limited hardware warranty and 8x5 phone, web, and email support (batteries are covered under warranty for 2 years).
- Warranty extension: standard service can be extended up to 5 years.
- Service upgrade options: the following service can be upgraded to 5 years
- Upgrade: replacement part dispatch on the next business day.
- Advanced service: 24x7 phone, web, and email support + onsite diagnostics on the next business day.
- Premium service: 24x7 phone, web, and email support + onsite diagnostics in 4 hours.
- Technical support: installation/maintenance guide, software/firmware download, troubleshooting and support tickets.
- Product services: product registration, licensing service, product repair, and order status.
Dimensions (W x H x D)
Without chassis ears and protrusions
- 2U 12-bay: 449 x 88 x 500 mm
- 2U 24-bay: 449 x 88 x 500 mm
- 3U 16-bay: 449 x 130 x 500 mm
- 4U 24-bay: 449 x 174.4 x 500 mm
Package Dimensions (W x H x D)
- 2U 12-bay: 780 x 379 x 588 mm
- 2U 24-bay: 780 x 340 x 588 mm
- 3U 16-bay: 780 x 423 x 588 mm
- 4U 24-bay: 780 x 465 x 588 mm
Weight (without HDDs)
- 2U 12-bay: 29.98 lbs (13.60 kg)
- 2U 24-bay: 43.17 lbs (19.58 kg)
- 3U 16-bay: 47.75 lbs (21.66 kg)
- 4U 24-bay: 60.49 lbs (27.44 kg)
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.
Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.
Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.
End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.
Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
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