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Product Details
VMware Frontline Worker Add-On + SaaS Basic Support - Subscription License - 1 Device - 1 Year - VMware Hybrid Purchasing Program (HPP), VMware Subscription Purchasing Program (SPP)
The VMware Frontline Worker Add-On (WSD-AFLWB-12MT0-C2S) is a specialized solution designed to enhance device management and support for frontline workers. This 1-year subscription for 1 device integrates with VMware's unified endpoint management platform, providing frontline employees with secure, streamlined access to the tools and resources they need, while enabling IT teams to manage and support devices remotely. With SaaS basic support, organizations can ensure their frontline workforce is productive, connected, and secure without the complexities of traditional IT management.
Key Features:
- 1 Device License: The 1 device subscription is ideal for businesses or organizations that need to manage and secure a single frontline device, providing tailored functionality for managing the unique needs of frontline workers, such as access to mobile devices and rugged hardware.
- 1-Year Subscription: This 1-year term offers ongoing access to VMware’s Frontline Worker features, providing updates, new capabilities, and SaaS basic support for the duration of the term, ensuring devices and users are well-supported throughout.
- SaaS Basic Support: The subscription includes SaaS basic support, offering access to VMware’s knowledge base, online resources, and troubleshooting assistance, ensuring quick resolution of issues and reducing downtime for frontline workers.
- Dedicated for Frontline Workers: This add-on is optimized for frontline workers, enabling secure and seamless access to essential applications, communication tools, and corporate resources, all tailored to the specific needs of workers who may not work at desks or in front of traditional computers.
- Remote Device Management: Simplify remote management, configuration, and support of frontline devices through a centralized platform. IT teams can push policies, updates, and security configurations remotely, ensuring devices are compliant and secure.
- Mobile and Rugged Device Support: The solution is designed to handle a variety of mobile devices and rugged hardware commonly used in frontline work environments, ensuring that your workforce has reliable, uninterrupted access to tools, regardless of their physical work location or device type.
- Security and Compliance: Ensure the highest levels of security for mobile and frontline devices, with features such as remote wipe, encryption, password enforcement, and device compliance checks. These features help maintain the confidentiality of sensitive data and ensure that devices meet company security standards.
- Simplified Deployment: Frontline worker devices can be provisioned and configured quickly, reducing the complexity of deployment and allowing workers to get up and running with minimal delay. Updates and apps are automatically pushed to devices to ensure they stay current and secure.
- Improved User Experience: Frontline workers can access the resources they need with a seamless user experience, boosting their productivity and engagement. Whether on the move or in remote locations, they can securely access apps, data, and communication tools.
- Scalability: While this subscription is designed for 1 device, it’s part of a scalable solution that can grow with your organization. As the needs of your frontline workforce expand, more devices can be added, ensuring the solution remains flexible and adaptable to your business requirements.
- Integration with VMware Ecosystem: The Frontline Worker Add-On integrates seamlessly with other VMware products like VMware Workspace ONE, VMware Horizon, and VMware Carbon Black, providing a unified endpoint management and security platform across all device types.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.
Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.
Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.
End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.
Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
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