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Product Details
Capture Your Events With the Best Quality Video and AI!
The AVer PTZ310UV2 12X 4K AI PTZ Camera is our latest generation of PTZs to offer the best image quality, video streaming support and AI functionality. The camera offers 4K resolution, 8MP picture with 60fps and simultaneous output of USB/IP/HDMI/3G-SDI. The PTZ310UV2 features Zoom and Microsoft Teams video mode for easy conference setups and the SRT protocol to optimize video streaming performance across unpredictable networks. Built-in AI functions provide preset content areas or adjust FOV to capture everyone on screen.
4Kp60
Simultaneous output at 4Kp60 with HDMI/USB/IP.
Seamless tracking between your preset zones
AVer SmartShoot uses AI functionality to optimize your camera controls for automatic and seamless content capturing between your preset areas. With SmartShoot's Advanced Preset Zone Tracking, you can create an uncompromising multi-camera feel with just one PTZ310UV2 across all your preset zones. Save effort and time, while providing your video with a huge variety of shooting ranges.
Highly versatile camera motion control
The PTZ310UV2 advanced Motion Control Settings allow you to preform precise and steady camera movement during recording. Customizable speed controls provide you the ability to change movement speeds to best optimize your recording experience and with a wide shooting range, you will always produce superior video content. Furthermore, the PTZ310UV2 is capable of pan/tilt rotation maneuvers as small as 0.1° per step equipping you with perfectly fluid control when record.
Prepare for any angle with outstanding preset location functionality
Preset the PTZ310UV2 with up to 256 different locations through VISCA via RS232 and RS422 functionality. Always be prepared to change your recording view with its simplified IR remote and the ability to set 10 preprogrammed preset locations for easy manual control of the recording view.
Tally light
Simplify multi-camera live video productions with an illuminated red light on the active camera.
Free Software for Users and AV Managers
Whether you need a simple tool to control your PTZ or TR camera, or manage over a hundred on your network, AVer has great options. CaptureShare and PTZ Management for desktop and AVer PTZ Control Panel for iPad have you covered. For new voice tracking features, look to PTZ Link. Visit our support page for easy download of our desktop software.
Enjoy the unprecedented quality and support
AVerCare delivers industry-leading 3 year advance replacement warranty with free RMA shipping and 24 hour turnaround time. We strive to provide industry leading product quality, service and support so you're always up and running!
- Network camera - Helps achieve high-quality video results
- Up to 3840 x 2160 video resolution
- Revolutionary image sensor - Joins multiple exposed patterns together and advanced planarization for minimized fluctuation
- 4K recording format for stunning, vivid video results with maximum efficiency
- Varifocal lens type to ensure maximum surveillance dependability and optimal performance
- 46.80 mm maximum focal length for dependable identification distances with better coverage
- f/1.6 maximum aperture for reliable, detailed, and sharp output with added dependability
- 12x optical zoom ensures maximum surveillance productivity without compromising quality
- Enjoy HD quality videos on your HDTV with the HDMI port facility
- DC power source type for your network camera better reliance and maximum energy dependability
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.

Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.

Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.

End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.

Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
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