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Product Details
VMware Frontline Worker Add-On + SaaS Basic Support - Subscription License - 1 Device - 3 Year - VMware Hybrid Purchasing Program (HPP), VMware Subscription Purchasing Program (SPP)
The VMware Frontline Worker Add-On is designed to extend the capabilities of your VMware Workspace ONE environment, specifically for frontline workers. This 3-year subscription license for 1 device includes SaaS Basic Support, enabling organizations to manage and support frontline workers more effectively.
Frontline workers, such as those in retail, healthcare, manufacturing, and logistics, require specific tools and capabilities to stay productive, secure, and connected while on the go. With VMware Frontline Worker Add-On, businesses can tailor their Workspace ONE deployment to meet the unique needs of these workers, enhancing device management, security, and user experience.
This add-on integrates seamlessly with Workspace ONE, enabling organizations to manage devices, applications, and security policies efficiently across their entire workforce, including both deskless and mobile employees. With the added SaaS Basic Support, your team will have access to essential support resources to help resolve any issues quickly and efficiently.
Key Features:
- Designed for Frontline Workers: This add-on enhances the Workspace ONE experience for frontline workers by optimizing the management and support of devices tailored to mobile, deskless, and remote employees.
- Device Management: Provides the same comprehensive device management features that Workspace ONE offers, allowing IT teams to deploy, manage, and monitor devices used by frontline workers securely and efficiently.
- Application & Security Policy Enforcement: Frontline workers can access the apps and data they need, while security policies ensure that their devices remain compliant with corporate guidelines, safeguarding sensitive data and resources.
- Seamless Integration with Workspace ONE: The Frontline Worker Add-On integrates smoothly with the Workspace ONE platform, providing a unified experience for managing both corporate and frontline devices.
- SaaS Basic Support: This subscription includes SaaS Basic Support, which provides access to online resources, troubleshooting documentation, and the ability to log support cases with VMware. Support is available 24/7 for critical issues, ensuring business continuity for frontline workers.
- 3-Year Subscription Term: The 3-year subscription ensures long-term access to the add-on’s benefits, with continuous updates and new feature releases for your workforce.
- Tailored for Deskless Employees: The solution is optimized for mobile and deskless employees who need quick access to apps, files, and systems while in the field, on the shop floor, or across various locations.
- Optimized User Experience: VMware provides an optimized user experience for frontline workers, including quick and simple access to apps, streamlined workflows, and minimized downtime for employees.
- Security & Compliance: Built-in security capabilities ensure frontline worker devices are secured and managed in compliance with organizational and regulatory standards, helping organizations stay secure while maintaining worker productivity.
Benefits:
- Enhanced Productivity for Frontline Workers: This add-on helps maximize worker productivity by providing easy access to applications and data, enabling them to complete tasks more efficiently.
- Proactive Device Management: IT administrators can proactively manage and monitor frontline devices, keeping them secure and updated with the latest policies and apps.
- Simplified Operations: With SaaS Basic Support, organizations benefit from streamlined support and troubleshooting, ensuring minimal disruption to frontline workers.
- Improved Security and Compliance: Maintain strict control over device security and compliance, ensuring frontline workers’ devices adhere to the same corporate security policies as corporate-owned devices.
Shipping & Return
Return Policy
You need to have a Return Authorization (RA) number before returning any products to HSSL Technologies.
For a hard copy of this form and a shipping label, please include your request in the form below.
You can also request an RA online by submitting an RA Request via email. Once you have provided HSSL Technologies with the appropriate information, we will contact you with an assigned RA number.
Defective or DOA Products
DOA or defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge.
- Defective products must be in the original factory carton with all original packing materials.
- The Return Authorization number must be on the shipping label, not the carton. Please do not write on the carton.
- Returns must be shipped freight prepaid. Products received freight collect, without an RA number, or not approved for return will be refused.
- Return Authorization numbers are valid for fourteen (14) days only. Products returned after expiration will be refused.
- HSSL credits are based on the purchase price or current price, whichever is lower.
General Return Terms
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).
You should expect to receive your refund within approximately six weeks of giving your package to the return shipper. This period includes:
- 5–10 business days for us to receive your return from the shipper
- 3–5 business days for us to process your return
- 5–10 business days for your bank to process the refund
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions for returning items from your order.
Shipping Policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and certain products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the provider, estimated shipping dates may appear on the shipping quotes page.
Please also note that shipping rates for many items are weight-based. The weight of each item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Has my order shipped?
Click the "My Account" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
Click the "My Account" link at the top right hand side of our site to track your order.
My order never arrived.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
Warranty
Why Choose HSSL?
We connect businesses with the right technology solutions to power growth, security, and efficiency.
Expertise
Backed by years of industry knowledge, our specialists understand the challenges modern businesses face.
Partnerships
We collaborate with top-tier technology providers to bring you innovative & high-performance products.
End-to-End Support
Our dedicated support ensures your systems stay optimized, secure, and ready for what’s next.
Scalable Solutions
Our adaptive approach ensures your IT infrastructure evolves seamlessly as your business expands.
Expert in IT & Security Solutions
At HSSL, we specialize in delivering cutting-edge IT infrastructure, cloud, and cybersecurity services that empower businesses to thrive in a digital-first world. Our trusted professionals provide reliable insights on:
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Digital Transformation Strategy
Empowering businesses to adapt and grow through modern, secure, and scalable digital infrastructure.
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Advanced Cybersecurity
Protecting your organization from digital threats with proactive monitoring and smart security frameworks.
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Cloud & Infrastructure Management
Optimizing cloud performance and IT operations for seamless scalability and improved business agility.
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Data Backup & Recovery
Ensuring business continuity through secure data management, automated backups, and rapid recovery solutions.
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Network & Endpoint Solutions
Delivering secure, high-performance networking systems that keep your business connected and efficient.
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Technology Consulting
Guiding organizations toward smarter IT investments and solutions that align with their long-term goals.
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